Find Hotels by Benchmark in Northwest Side

"Customer service "

"Check in was easy on a busy day. Parking garage access through the valet right off the main road. Valet is included with overnight parking fee, unlimited in/out privileges. Front desk was right inside the garage doors with large, spacious, and beautiful lobby. All staff throughout our stay were helpful, polite, and active. Our room on the 5th floor was clean and very comfortable, it had everything we needed for the stay. The only downside was you could hear a lot of the street noise and hallway activity while in the room, not very quite. We were able to run the HVAC fan on high to take away some of the noise. Breakfast in the mornings were hot and plentiful, cocktail hour is a fantastic plus that everyone there enjoys. Quick access to the riverwalk level from the basement floor, there is however a 4-5 min walk to all the restaurants and bars. Always felt safe and being away from all the hustle when you come in and out of the hotel was nice. Rooftop sitting area with tables is a cool place to take your morning breakfast and coffee or drink in the evening for a lookout over the city. We had a wonderful weekend getaway in San Antonio and the Drury Plaza helped add to the experience."

"It’s my daughter’s birthday weekend and cheerleading competition at the Alamodome "

"Next to the riverwalk but is not too loud. Love the view and location"

"This is our second time to stay at this hotel, both times have been wonderful. The staff the front desk are always so kind."

"The design of the building"

"Great place to stay to be able to walk to river walk area!"

"Great room size and quality. Great area on the riverwalk"

"Very nice hotel, very clean and employees were friendly and helpful "