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Toyako Onsen Hokkai Hotel

3.0 star property
Hotel with a full-service spa, near Lake Toya

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Toyako Onsen Hokkai Hotel

Exterior
Interior
Gift shop
Balcony
TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Breakfast Included, Lake View

Free WiFi, bed sheets

Japanese Style Room, Breakfast Included, Lake View

Highlights

Air conditioning
TV
Private bathroom
Shower/tub combination
Hydromassage showerhead
Toilet with electronic bidet
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese Style Room, Lake View

TV

Japanese Style Room, Lake View

Highlights

Air conditioning
TV
Private bathroom
Shower/tub combination
Hydromassage showerhead
Toilet with electronic bidet
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

Japanese Style Room with Lake View Smoking

  • Sleeps 4
  • 4 Twin Futons

Similar properties

Exterior

Yutorelo Toyako

Parking included
Free WiFi
Air conditioning
Breakfast available
7.8 out of 10, Good, (125)
The price is CA $195
CA $217 total
includes taxes & fees
Dec 23 - Dec 24
Yutorelo Toyako
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About the area

Map
147 Toyako Onsen, Toyako, Hokkaido, 049-5721

What's nearby

  • Toyako Onsen - 1 min walk
  • Usuzanfunka Memorial Park - 2 min walk
  • Toyako Hot Spring - 6 min walk
  • Lake Toya - 2 min drive
  • Rusutsu Resort - 30 min drive

Getting around

  • Toya Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬6 min walk
  • ‪Mogmog - ‬17 min walk
  • ‪風の音 - ‬16 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬17 min walk
  • ‪デメキン食堂 - ‬13 min walk

About this property

Toyako Onsen Hokkai Hotel

Hotel near Lake Toya
An indoor mineral hot spring (onsen), laundry facilities, and a sauna are just a few of the amenities provided at Toyako Onsen Hokkai Hotel. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Hot springs on site, karaoke, and a vending machine
Room features
All guestrooms at Toyako Onsen Hokkai Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with hydromassage showers and toilets with electronic bidets

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive before 6 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hokkai Hotel Toyako
Hokkai Hotel
Hokkai Toyako
Hokkai Hotel Toyako-Cho, Hokkaido, Japan
Toyako Onsen Hokkai
Toyako Onsen Hokkai
Toyako Onsen Hokkai Hotel Hotel
Toyako Onsen Hokkai Hotel Toyako
Toyako Onsen Hokkai Hotel Hotel Toyako

Frequently asked questions

Is Toyako Onsen Hokkai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Toyako Onsen Hokkai Hotel?

Self parking is free at this property.

What time is check-in at Toyako Onsen Hokkai Hotel?

Check-in start time: 2 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Toyako Onsen Hokkai Hotel?

Check-out is at 10 AM.

Where is Toyako Onsen Hokkai Hotel located?

Situated in Toyako, this spa hotel is steps from Toyako Onsen and 1.6 mi (2.6 km) from Lake Toya. Usuzanfunka Memorial Park and Toyako Hot Spring are also within 10 minutes.

Toyako Onsen Hokkai Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 100 reviews" "
Rating 8 - Good. 47 out of 100 reviews" "
Rating 6 - Okay. 15 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

maki, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th
Stayed 2 nights in Oct 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet lakeside property with lake views
This quiet lakeside property offers beautiful views of Lake Toya but is away from the large tourist hotels with their crowds of tourists.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Slightly run down, but still functional. Great views across Lake Toya
Stayed 2 nights in May 2024

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s hard to leave a negative review as the staff were all so friendly and helpful. “You get used to the smell” was our motto as you do slowly go nose blind to the overwhelming smell of stale old cigarettes. (You are still allowed to smoke in your room here) We may also all have splinal damage from sleeping on the floor in the “Japanese style beds” This whole town has a bit of a post apocalyptic feel when we visited in the winter as it’s quite run down. If you’re on a budget though it’s a good option if you have a car and don’t want to pay the crazy lodging prices at the nearby resorts.
Stayed 2 nights in Feb 2024

8/10 Good

Jimmy Ewe Kiat

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen and By the lake, 10 mins walk from bus terminal to hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The receptionist can't speak much English and is not very friendly.
Stayed 1 night in Sep 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Stayed at the 4-pax tatami room for a night. View from the room was fantastic and the tatamis/yukatas provided were comfortable. Dinner was good except that we thought it would be in-room dining - the meals are served at the lobby restaurant. Onsen was ok, they have an open-air bath with the indoor one. The nightly fireworks is visible from the room, but as it moves westward it goes out of sight pretty quickly. Best to just head down for a nicer view.
Stayed 1 night in Aug 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
A bit dated, but beautiful spot and area. Lots of things to do. Kid friendly with a playground near by. Friendly staff and nice Onsen.
Stayed 1 night in Aug 2019

6/10 Okay

DO HYUNG GEOR

Good view but feel a bit hot in the room
Location near the lake, good view but a little hot inside, air-conditioning not working properly.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except breakfast
Everything was good except breakfast
Stayed 1 night in Feb 2019

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the futon was too hard to sleep on. Too thin and feels like sleeping on hard ground.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Lake toya view, dated hotel.
Hotel is old and dated but the lake view compensated for it. Onsen is old has natural spring water but is murky. Check the timing of the fireworks at the promenade.
Stayed 1 night in Aug 2018

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view of Lake Toya
We drove a rented car around Hokkaido, and like most regions outside Sapporo, there are ample free parking lots right in front of Toyako Onsen Hokkai Hotel. The hotel is a little old, but it has a lift serving all floors. The room and toilet were clean, and we had an awesome view facing into Lake Toya. Between the hotel and the lake was a long pavement when we saw many locals take a stroll or jog. The futons were already prepared when we checked in. We experienced the fireworks happening right at Lake Toya by our windows. We were told it took place every night during this period.
Stayed 1 night in Jun 2018

10/10 Excellent

Ji, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great view of lake
The receptionist are very helpful on our requests on taxi arrangement, dining restaurant suggestions and prepare the room ready for our sleep
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from hotel.
Nice view from hotel. In the evening you could see the fire works display.
Stayed 1 night in May 2018

8/10 Good

HOK CHEUNG JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CHWEE LENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Great View
The room with Lake View was awesome. Woke up to picture perfect view on the last day. The check in was fast, service was good, and the room spacious for 3 pax. The onsen was also very good. Breakfast was acceptable but not great as the food is not hot. They also recommends great restaurants for guests to go to.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is just oh the shore of Lake Toya, very traditional Japanese style onsen (hot spring) hotel. It is located around 10 mins walk from the bus terminal, the pavements on the way aren't very smooth, beware if you have a luggage. Its onsen is very nice with an indoor bath and a lovely outdoor bath. They also provide Japanese style buffet breakfast, which is pretty good. The only downside of the hotel is the is has a slight smell of cigarette everywhere, probably won't be too comfortable for those who don't like it.
Stayed 1 night in Aug 2016

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lake Toya Trip
The area is wonderful and it makes a stay in any hotel so much better, you can spend a month in Lake Toya and it won't be enough. Now, about the hotel, it is very dated. They keep it fairly clean, although bathrooms are so old, they can't be cleaned any better. The room is huge we had Japanese style that's good for 4 tatami mats. The onsen is even more dated and worn out, yet for all of you Japanese bath lovers, it's an onsen with a small outside and big inside bath, the sauna is super hot. The breakfast was very unexciting, small selection and nothing was fresh, probably the worst breakfast we had during 10 days in Japan. The staff is nice like most Japanese, but very limited English. I would most likely stay somewhere else, they have dozens of hotels in this area, but only a few listed on Hotels.com.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Local ryokan
Quite local ryokan which the receptionist not really speak English but they are still quite helpful. Onsen area is old. Abit pricey tho. The rest are ok
Stayed 1 night in Aug 2017

8/10 Good

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience
Service by manager is excellent. Food is average. Location for viewing fireworks is not so excellent as hotel is located to extreme left of lake. But can walk to view fireworks
Stayed 1 night in Jun 2017