2/10 Terrible
Nathaniel
Dec 21, 2024
After traveling the whole day and throwing up on two planes, when I finally got to the hotel they informed me that they have NO record of my reservation and said that there are no rooms left at the hotel.
They said that my booking with Expedia didn’t go through to the hotel, even though I was charged $320.31 CA on Nov 13, 2024.
After waiting an hour they found a room and had to cancel another reservation with another person & I felt terrible that another person is going to have their life affected because Expedia and The Lodge Red Hook hotel aren’t communicating effectively.
I will NEVER book with Expedia again..
Nathaniel
Stayed 1 night in Dec 2024