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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

2.5 star property
Stay close to iconic NYC spots and wake up ready for anything with breakfast and an energizing 24-hour gym.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
City view
Interior
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

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Air conditioning
Housekeeping
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The price is CA $121
CA $144 total
includes taxes & fees
Jan 28 - Jan 29
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About the area

Map
538 West 48th Street, New York, NY, 10036

What's nearby

  • Jacob K. Javits Convention Center - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 17 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 44 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪Landmark Tavern - ‬4 min walk
  • ‪DBL/ Dive Bar Lounge - ‬3 min walk
  • ‪Back Pocket Bar - ‬3 min walk
  • ‪Anejo - ‬3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel near Jacob K. Javits Convention Center
Close to Broadway and Times Square, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Express check-out, concierge services, and ATM/banking services
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and a TV in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 177 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55 per day (4265 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on Jan 29, 2025 start from CA $114.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel located?

Located in Manhattan, this hotel is within a 15-minute walk of Intrepid Sea, Air and Space Museum, Times Square, and Broadway. Rockefeller Center and Radio City Music Hall are also within 1 mi (2 km). 50 St. Station (8th Av.) is 10 minutes by foot and 49th St. Station is 12 minutes.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 664 out of 1615 reviews" "
Rating 8 - Good. 468 out of 1615 reviews" "
Rating 6 - Okay. 264 out of 1615 reviews" "
Rating 4 - Poor. 116 out of 1615 reviews" "
Rating 2 - Terrible. 103 out of 1615 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ABIGAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Maria, Coto Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my experience, generally the stay was good.
Stayed 4 nights in Jan 2025

8/10 Good

Emily Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and service was great. The breakfast area is a nightmare. The rooms are tiny but it’s New York City. Walking distance to a lot of things. Some areas around hotel are a little sketchy walking at night.
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Did the trick for NY, when not being in your room much. Close to Times Square, but not close enough to a subway, if you don’t like to walk.
Stayed 4 nights in Nov 2024

8/10 Good

Bhavya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Staff is friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property! It was exceptionally clean and well-maintained, which made it feel very comfortable and welcoming. The location is fantastic—just a short walk to Times Square and surrounded by great restaurants, making it easy to enjoy the vibrant city life. Additionally, the convenience of having nearby bus stops made exploring other tourist attractions a breeze. While you can hear some noise from other guests and the bustling city outside, it’s to be expected given the central location. Overall, it’s a perfect spot for anyone looking to be in the heart of the action while having a clean and cozy place to return to at the end of the day.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ijah, Mount Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 2 nights in Jan 2025

10/10 Excellent

Cora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area to small but Everything was ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Johan Gabriel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Jan 2025

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:This hotel was within 10 minutes of many eateries and 15 minutes from Times Square. Their breakfast selection has excellent hot meals that change daily. At the end of our trip, the hotel found us a great driver to take us to the airport and the fees were less than a taxis or Uber. Cons: The rooms were small, but I think they can be improved with a bit more storage and wall outlets. The only ones available were in inconvenient locations. Also, the breakfast area was crowded near the breads/ pastries. I think they should move the plates and plasticware to another area and maybe these pastries to avoid the congestion.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for quick weekday trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Carly, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Geron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi did not work well in all rooms. Construction was ongoing in front the hotel. The rooms were clean.
Stayed 5 nights in Jan 2025

8/10 Good

Khwansupa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and walkable.
Stayed 3 nights in Jan 2025

6/10 Okay

Jose Mario

Stayed 4 nights in Jan 2025

2/10 Terrible

mahtab

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Experience – Worst Hotel Stay Ever Our stay at this hotel was absolutely awful, and I feel compelled to warn others. Here’s what we experienced: 1. Unclean Blankets: The blankets provided were dirty, making it very uncomfortable to sleep. 2. Freezing Room: The room was so cold, and the heater was extremely weak. Despite staying for five days, the temperature was never tolerable. This led to us getting a severe flu during our stay. 3. Freezing Lobby: On our last day, after checking out, we waited in the lobby for our flight. The lobby was also freezing, and despite repeatedly asking the staff to turn on the heater, nothing was done. We were left shivering in the cold. To add insult to injury, we were already sick with fever, and this environment only made it worse. The staff’s lack of action and care for their guests’ well-being was shocking. This was, without a doubt, the worst hotel experience we have ever had. I would not recommend this place to anyone, especially in cold weather.
Stayed 4 nights in Jan 2025

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Me, my boyfriend, and daughter all stayed at this property for three nights. Late birthday gift for my daughter to go see Wicked on broadway. The location was super convenient to everything. 13 minute walk to Gershwin theater as well as time square. Close walk to the subway, and we knocked out most of what was on our to do list. Location alone makes the price worth it especially for NYC. Be there and ready in line for breakfast, probably 5 minutes before starting time as the line gets backed up almost to the front door and seats get taken up fast. Our room was small, but clean, so who cares? Only one wall outlet in the room so that was pretty annoying. The desk in the room comes with outlets attached to it, but unfortunately ours was broken and didn’t work. Soap dispenser was broken, a cabinet door was broken, and we had some trouble with the AC unit. Genuinely for the location, price, and cleanliness of the room and hotel, none of the small inconveniences and broken furniture bothered us too much. Staff was also super friendly and helpful. Sals pizza and Kohoku-Ku ramen were our favorite restaurants just a quick 10 minute walk away.
Stayed 3 nights in Jan 2025

8/10 Good

Mauricio, North Potomac

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely will use the hotel every time i will be visiting NY
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivy

Good
Stayed 6 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the City, hotel and family.
Stayed 1 night in Dec 2024

2/10 Terrible

Amit Kumar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in bad shape and pathetic service. There was no light in the room, room heating didn’t work, staff response was very poor..overall horrible experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Angel Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and great staff!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Dec 2024

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0