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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
Get moving with a 24-hour gym or sip cocktails at one of two lively bars. Discover why guests rave about our attentive staff.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Lobby
Exterior
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 498 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Sofa bed
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Pillowtop bed
Premium bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton New Orleans French Quarter

Pool
Breakfast included
Pet-friendly
Free WiFi
8.0 out of 10, Very good, (1442)
The price is CA $164
CA $193 total
includes taxes & fees
Jan 26 - Jan 27
Homewood Suites by Hilton New Orleans French Quarter
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About the area

Map
1600 Canal Street, New Orleans, LA, 70112

What's nearby

  • Saenger Theatre - 8 min walk
  • Caesars Superdome - 13 min walk
  • Bourbon Street - 14 min walk
  • Smoothie King Center - 17 min walk
  • National World War II Museum - 10 min drive

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk
  • ‪Holiday Street Car Restaurant - ‬10 min walk
  • ‪The Sazerac Bar - ‬10 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel near Saenger Theatre
Located close to University Medical Center New Orleans and Joy Theater, TownePlace Suites New Orleans Downtown/Canal Street provides free continental breakfast, a free grocery shopping service, and dry cleaning/laundry services. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, concierge services, and a TV in the lobby
  • Smoke-free premises, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 50-inch flat-screen TVs with Netflix and premium channels
  • Wardrobes/closets, recycling, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

Is TownePlace Suites New Orleans Downtown/Canal Street pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of Jan 24, 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on Feb 16, 2025 start from CA $187.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at TownePlace Suites New Orleans Downtown/Canal Street?

Valet parking is available for USD 39 per night.

What time is check-in at TownePlace Suites New Orleans Downtown/Canal Street?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at TownePlace Suites New Orleans Downtown/Canal Street?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is TownePlace Suites New Orleans Downtown/Canal Street located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of University Medical Center New Orleans, Joy Theater, and Saenger Theatre. Immaculate Conception Church and Basin St. Station Visitor Information Cultural Center are also within 15 minutes. Canal at South Claiborne Stop and Canal at North Claiborne Stop are within a 5-minute walk.

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 771 reviews" "
Rating 8 - Good. 203 out of 771 reviews" "
Rating 6 - Okay. 45 out of 771 reviews" "
Rating 4 - Poor. 23 out of 771 reviews" "
Rating 2 - Terrible. 31 out of 771 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Kendrick nd the front desk were wonderful
Stayed 2 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

keith, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Helpful staff
Stayed 7 nights in Dec 2024

8/10 Good

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was nice and fairly clean. Our shower in room 1202 has some black mold type substance that needed some attention. Otherwise nice place would consider staying again. Other suggestion would to make coffee and tea available 24 hour a day - 7 days a week.
Stayed 7 nights in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full size refrigerator, microwave and stove top and dishwasher. Great location entertainment and food all walking distances
Stayed 7 nights in Dec 2024

8/10 Good

Damien, N BETHESDA

Liked: Cleanliness, staff & service
Walking distance from downtown. Make the room every other day. Unorganized breakfast!
Stayed 7 nights in Dec 2024

10/10 Excellent

Penelope

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Montreal

Stayed 2 nights in Dec 2024

10/10 Excellent

Hernan

Stayed 2 nights in Dec 2024

10/10 Excellent

CLISANTA J

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities
Liked location. Didn't like breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lydell

Liked: Amenities
Accommodations
Stayed 2 nights in Nov 2024

2/10 Terrible

gabriel

Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Travelled with group
It was okay but I would definitely stay at a different place next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vaibhav, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff who handled the Eras Tour rush amazingly with professionalism and a smile.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I liked the property and the amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

10/10 Excellent

Taneshia

Stayed 2 nights in Sep 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

lauren

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The whole experience was fine up until I started finding dead and alive tiny roaches. I could not get comfortable after that and was weary about bringing my suitcase back home. We stayed for less than 24 hours to catch a saints game on Sunday. The staff was excellent but I would not stay here again bc of my fear of bugs.
Stayed 1 night in Oct 2024

6/10 Okay

Leynoree

Disliked: Cleanliness, property conditions & facilities
King size bed is more like a queen. Water pressure was low. Breakfast was ok. Not great. Overall we may or may not book again
Stayed 3 nights in Oct 2024

10/10 Excellent

Marquazia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbelievably the sweetest people ever! The location of the hotel to restaurants, attractions, and Bourbon Street were within walking distance to many great spots. 10/10 recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel was great
Stayed 1 night in Sep 2024