Neu-Goetzens Vacation Packages

Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again

A beautiful setting. Breakfast was great. All the team helpful, friendly and polite.Very competitive pricing. Been many times and I'm sure we'll visit again.

Very central location. Free upgrade to a room with interesting features (faint stars in ceiling at night). Hydrojet massage is not worth the money, would have much preferred an actual masseuse.

Really nice place! Staff were pleasant, rooms were clean and exactly as described, breakfast was good 👍 got a gift from the staff when we left too! Definitely recommend this place to anyone visiting Innsbruck

The Hotel Stay was very nice; the spa area is absolute fabulous, wonderful saunas, quiet spaces and great ambiance- the changing rooms could use an update; there are no toiletries, no hair dryer or keys to lock your personal items; the gym area is a little small and outdated, the dining options are great, but not really what I would expect staying at a 5 star hotel, the salad bar is soso, options are very limited; the staff at night is top notch, the morning crew needs a little reminder that guests like coffee right away, I had to get up a few times to ask for more coffee or the “morning news” - also the breakfast buffet is not what I would call 5 star, it was a nice selection but could use a little upgrade; but I would say my biggest disappointment was my room, it was small, there was a pole almost in the middle of the room, I had no night stand and felt it was very cramped; knowing that they weren’t fully occupied, I was a little surprised to have been given such a small room with a view into the parking lot; bottom line, I very much enjoyed my stay, but would likely not return - there were too many little things that didn’t add up to 5 star experience and didn’t give me the bang for the buck that I paid.