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Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour business center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Costaustralis

Meeting facility
Front of property
Front of property
Interior
Superior Triple Room, Sea View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room Superior With Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard With Street View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Standard With Street View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Superior With Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk
  • Plaza de Armas - 9 min walk
  • Cueva del Milodon - 10 min walk
  • Mirador Cerro Dorotea - 16 min walk

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Hotel in the city center
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 110 rooms offer comforts such as premium bedding and heated floors, as well as thoughtful touches like free WiFi and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, heated floors, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is Hotel Costaustralis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Costaustralis?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Costaustralis on Jan 24, 2025 start from CA $266.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Costaustralis?

Self parking is free at this property.

What time is check-in at Hotel Costaustralis?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Costaustralis?

Check-out is at noon.

Does Hotel Costaustralis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costaustralis located?

Located in the heart of Natales, this hotel is steps from Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within 10 minutes.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 451 reviews" "
Rating 8 - Good. 120 out of 451 reviews" "
Rating 6 - Okay. 30 out of 451 reviews" "
Rating 4 - Poor. 16 out of 451 reviews" "
Rating 2 - Terrible. 18 out of 451 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very kind staff. Late checkout and great breakfast was appreciated. A bit overpriced
Stayed 1 night in Jan 2025

10/10 Excellent

Shyam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating for early check in. Great breakfast options. Awesome views. Overall, a great experience!
Stayed 1 night in Dec 2024

6/10 Okay

Kwanho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Shravan

Disliked: Staff & service
Location wise it is pretty good. The lobby is nice. Breakfast is the same everyday, no variety. Front desk staff do not go even slightly out of the way to help. They say follow the times per the T. A few minutes late and they denied box lunch for me. I had to scramble outside at 10pm to go and find food for next day. Staff didn’t even make an attempt to help. Secondly, the corridors were loud at night, you hear everything clearly into the room. There is no AC only a heater in the room. There are other things that are good though. Overall I would rate average.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwanho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
Stayed 1 night in Nov 2024

10/10 Excellent

wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
Stayed 1 night in Dec 2024

8/10 Good

Matilde Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to shops . The room was warm that I have to open the window but too noisy with cars passing through!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Helen, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can, get a room with a sea view!! It is worth the extra cost and it is spectacular, unless you are a light sleeper and bothered by cars and trucks driving by. I had a number of issues which the front desk staff worked hard to resolve and make me happy and i appreciated their efforts. High marks for friendliness and helpfulness. Reservations responses, on the other hand, were non-existant and unhelpful. The breakfast is complete and good. Nothing to write home about.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with awesome landscaping views!
Stayed 1 night in Nov 2024

8/10 Good

paulina, Cabo San Lucas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Classical style hotel in front of lake
Stayed 3 nights in Oct 2024

8/10 Good

Lela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. Staff was very friendly and helpful. Street noise was the only real issue.
Stayed 3 nights in Oct 2024

8/10 Good

Lynda

Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
Stayed 2 nights in Oct 2024

8/10 Good

Roxy

Stayed 3 nights in Oct 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent stuff. Good customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Stayed 2 nights in Sep 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ZIHAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back!
Lovely hotel, great location.
Stayed 2 nights in Jul 2024

2/10 Terrible

Denys

Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5