Title: Hyatt Place Nairobi Westlands - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=101744237&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Place Nairobi Westlands Luxury hotel with 2 restaurants and free breakfast ## Photo gallery for Hyatt Place Nairobi Westlands ![Exterior - Hyatt Place Nairobi Westlands (Nairobi)](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/d8e12f9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Tootsie's](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/919f641a-6874-4679-82ed-c62053655b65-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![City view from property - Hyatt Place Nairobi Westlands (Nairobi)](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/2d78a248.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Hyatt Place Nairobi Westlands (Nairobi)](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/a129a817.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt Place Nairobi Westlands (Nairobi)](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/8787b7be.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place Nairobi Westlands. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Bar - Pool - Breakfast included - Pet-friendly - 24/7 front desk - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=101744237&PinnedHotelID=101744237&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Suite, 1 Bedroom (King) ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/698fa664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (King) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchenette Mini-fridge TV - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed (Forest) ![55-inch TV with cable channels](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/ef1ab6d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Forest) ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu Hair dryer - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Accessible (King) ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/bc450bbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible (King) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/a246122e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu Hair dryer - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed with Sofa bed ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/w3000h2252x0y3-497eca65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu Hair dryer - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, Multiple Beds ![Shower, towels](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/c07de3d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu Hair dryer - Sleeps 3 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Executive Suite, 1 Bedroom ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/698fa664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Kitchen Mini-fridge TV - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 King Bed with Sofa bed ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/698fa664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed ![Minibar, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/w3000h2252x0y3-497eca65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu Hair dryer - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Twin Beds ![Shower, towels](https://images.trvl-media.com/lodging/102000000/101750000/101744300/101744237/c07de3d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds ### Highlights Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV Pillow menu Hair dryer - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![2 Bedroom Deluxe Suite | Living area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71650000/71640600/71640569/2bff972d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Skynest Residences by CityBlue, Nairobi Westlands Highridge - Pool - Breakfast included - Kitchen - Washer 8.6 Excellent 48 reviews CA $168 CA $198 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Nairobi-Hotels-Skynest-Residences-By-CityBlue.h71640569.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7e8a002c-6ae0-4722-859f-6056c73d980a&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0c7f247c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nairobi Serena Hotel Kilimani - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 309 reviews CA $198 CA $234 total includes taxes & fees Dec 28 - 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Pool - Hot tub - Spa - Parking included 8.2 Very good 91 reviews CA $80 CA $95 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Nairobi-Hotels-Woodmere-Serviced-Apartments.h15484052.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=7e8a002c-6ae0-4722-859f-6056c73d980a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Hyatt-House-Nairobi.h101744237.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Hyatt-House-Nairobi.h101744237.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.26016%2C36.80065&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q0gH4KzMquk4qKbN6WBvk2Jen7Q=) 10 Lower Kabete Rd, Nairobi, Nairobi County, 43114 #### What's nearby - Sarit Centre \- 1 min walk \- 0.1 km - Westgate Shopping Mall \- 5 min walk \- 0.5 km - Nairobi Education Centre - Animal Orphanage \- 7 min walk \- 0.6 km - Oshwal Religious Centre \- 10 min walk \- 0.9 km - University of Nairobi \- 3 min drive \- 2.6 km #### Getting around - Syokimau Station - 29 min drive - Nairobi (WIL-Wilson) - 20 min drive #### Restaurants - ‪ArtCaffe Gastro Bar - ‬5 min walk - ‪Barista & Co. Specialty Coffee (Sarit) - ‬5 min walk - ‪NewsCafe Sarit Centre - ‬6 min walk - ‪Fonda's Taqueria Westlands - ‬4 min walk - ‪Java House - ‬5 min walk ## About this property ### Hyatt Place Nairobi Westlands Luxury hotel located in Highridge A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place Nairobi Westlands. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site. Other perks at this hotel include: - A seasonal outdoor pool - Free self parking - Supervised childcare (surcharge), a computer station, and multilingual staff - An elevator, coworking spaces, and a nature reserve Room features All 168 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. More conveniences in all rooms include: - Bathrooms with showers - 55-inch TVs with premium channels - Separate sitting areas, free tea bags/instant coffee, and heating ## Similar properties ![Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/100000000/99230000/99221600/99221531/aaaf61a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Nairobi Westlands Westlands - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 76 reviews CA $220 CA $272 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=99221531&PinnedHotelID=99221531&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17930000/17924800/17924777/3e9fe8d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Nairobi Westlands Muthangari - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 223 reviews CA $117 CA $147 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=17924777&PinnedHotelID=17924777&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/107000000/106210000/106208400/106208318/869a9d9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 102 reviews CA $171 CA $213 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=106208318&PinnedHotelID=106208318&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39490000/39484300/39484258/8c3ebef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Residence, Nairobi Arboretum Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 262 reviews CA $187 CA $234 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=39484258&PinnedHotelID=39484258&HadPinnedHotel=true®ionId=-1&adults=2) ![Free continental breakfast](https://images.trvl-media.com/lodging/45000000/44380000/44377600/44377567/a580b0ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Westlands Highridge - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 238 reviews CA $165 CA $202 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=44377567&PinnedHotelID=44377567&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ff425540.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 62 reviews CA $228 CA $285 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=89920236&PinnedHotelID=89920236&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12010000/12009800/12009760/w3840h2556x0y4-02009764.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 227 reviews CA $200 CA $250 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=12009760&PinnedHotelID=12009760&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports bar](https://images.trvl-media.com/lodging/14000000/13310000/13300500/13300434/w3837h2520x3y3-f4149259.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Westlands Nairobi Westlands - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 356 reviews CA $130 CA $163 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13300434&PinnedHotelID=13300434&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/111000000/110560000/110554600/110554585/d175d112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Nairobi Westlands Highridge - Pool - Breakfast included - Pet-friendly - Parking included 10 Exceptional 11 reviews CA $198 CA $248 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=110554585&PinnedHotelID=110554585&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; Thai cuisine](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395252/8667a968.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sarova Stanley Nairobi Central - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 780 reviews CA $148 CA $190 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1395252&PinnedHotelID=1395252&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends - 2 bars/lounges - 2 restaurants - Couples/private dining ### Things to do - 24-hour gym - Art gallery - Billiards/pool table - Designer stores - Seasonal outdoor pool - Shopping mall - TV in common areas ### Family friendly - Babysitting (surcharge) - Grocery/convenience store - Laundry facilities - Seasonal outdoor pool - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business center - 4 meeting rooms - Computer station - Conference center (3,703 square feet of space) - Coworking space ### Outdoors - In a nature reserve - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Elevator (68 inch wide door) - Front entrance ramp - Grab bar in shower (35 inches high) - Grab bar near toilet (35 inches high) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (30 inches high) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 16 floors - Banquet hall - Built in 2024 - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch TV with premium cable channels ### Food and drink - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk chair - Heating - Iron/ironing board - Laptop workspace - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 Service animals are welcome, and are exempt from fees 2 total (up to 165 lbs per pet) ### Children and extra beds Children are welcome ## Important information ### Optional extras - Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include window guards ### Property is also known as Hyatt House Nairobi Hyatt Place Nairobi Hyatt House Nairobi Westlands Hyatt Place Nairobi Westlands Hotel Hyatt Place Nairobi Westlands Nairobi Hyatt Place Nairobi Westlands Hotel Nairobi ## Frequently asked questions ### Does Hyatt Place Nairobi Westlands have a pool? ### How much does it cost to stay at Hyatt Place Nairobi Westlands? ### Is Hyatt Place Nairobi Westlands pet-friendly? ### How much is parking? ### What time is check-in at Hyatt Place Nairobi Westlands? ### What time is check-out at Hyatt Place Nairobi Westlands? ### Where is Hyatt Place Nairobi Westlands located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Place Nairobi Westlands Reviews ## Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 47 8 - Good 2 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ### 10/10 Cleanliness ### 10/10 Staff & service ### 9.8/10 Amenities ### 10/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Simone Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A comfortable and enjoyable stay. I look forward to returning. ##### Simone Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Maphuti Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome staff, great facilities, especially the gym ##### Maphuti Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Pamela Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly ##### Pamela Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rajan Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us ##### Rajan Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Mary Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful clean hotel. Breakfast was amazing. One day my safari left before breakfast so the hotel made me a breakfast to go! I would definitely stay at Hyatt Place again. ##### Mary Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dwight Dec 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality. ##### Dwight Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Patricia Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Professional and friendly staff. ##### Patricia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Emmanuel Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent hotel with spacious and comfortable rooms. Staff were very friendly and ready to assist. ##### Emmanuel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Patricia Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the friendly and professional staff everywhere. ##### Patricia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sarah Berita Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much appreciated All the staff were very attentive and surprisingly thoughtful and supportive, helpful , welcoming ! ##### Sarah Berita Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Pierre Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great new hotel in Westlands Nairobi Loved the hotel. Staff was very attentive and friendly. Had an outside hotel issue which they sorted out brilliantly. Very nice pool and gym. ##### Pierre Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sarah Berita Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much appreciated We were very impressed by the attentiveness of all the hotel staff and surprisingly thoughtfulness gesture of all the things we needed to make our holiday complete. Thank you very much to each one of you. ![](https://a.travel-assets.com/ugc/hotel-reviews/b87a1ff8-d9f0-4a03-9c70-73ccf798944b-1757535877505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24c1bfb5-b270-420e-acb8-2962c16fabb5-1757535877705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a69b4f91-56a1-486b-a61a-d4ec8b8f517f-1757535877716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1dde04cc-53d6-4a16-a6d4-ae888103fac5-1757535877736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Berita Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Mohammad Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice looking hotel as well as calm atmosphere with helpful and friendly staff, let’s not forget the great location of this hotel with their brand new building. Thank you very much. ##### Mohammad Stayed 2 nights in Jun 2025 ### 8/10 Good #### Stefan May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort was very good, just the thin windows to the street were not optimal, was very loud, could here the street ##### Stefan Stayed 6 nights in May 2025 ### 10/10 Excellent #### Patricia Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay ##### Patricia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Freida Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my stay at this hotel . ##### Freida Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Abhijeet Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean rooms and friendly staff ##### Abhijeet Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nina Jul 2, 2025 Liked: Cleanliness Great place to stay in westlands ##### Nina Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Douglas Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super good ##### Douglas Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Diego Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All perfect, my favorite address in Kenya ##### Diego Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Adam Oct 11, 2025 Liked: Cleanliness My stay at the hotel was very successful. The only problem was the inability to receive an invoice, which I learned about shortly after arrival. ##### Adam Stayed 11 nights in Sep 2025 ### 10/10 Excellent #### Gabriel Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Gabriel Stayed 3 nights in Aug 2025 ### 8/10 Good #### Abdallah Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed r ##### Abdallah Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### JITENDRAKUMAR Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### JITENDRAKUMAR Stayed 1 night in Sep 2025 ### 2/10 Terrible #### HARSH Aug 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hello, room was not ready until 630 PM and check in was 2PM. We were still not given the room we paid for. ##### HARSH Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Lisbon City Center](https://www.expedia.ca/Lisbon-City-Center-Lisbon-District-Hotels.0-n6145189-0.Travel-Guide-Filter-Hotels) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Hotels in Downtown Ottawa](https://www.expedia.ca/Downtown-Ottawa-Ottawa-Hotels.0-n6057857-0.Travel-Guide-Filter-Hotels) > > [InterContinental Los Angeles Downtown by IHG](https://www.expedia.ca/Los-Angeles-Hotels-InterContinental-Los-Angeles-Downtown.h11567151.Hotel-Information) > > [Nairobi Serena Hotel](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [Hotels in Valencia](https://www.expedia.ca/Valencia-Hotels.d3713.Travel-Guide-Hotels) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) > > [Best Western Plus Valemount Inn & Suites](https://www.expedia.ca/Valemount-Hotels-Best-Western-Plus-Valemount-Inn-Suites.h874511.Hotel-Information) > > [Hotels in Mykonos](https://www.expedia.ca/Mykonos-Hotels.d1707.Travel-Guide-Hotels) > > [Hotels in Albufeira](https://www.expedia.ca/Albufeira-Hotels.d4692.Travel-Guide-Hotels) > > [Resorts Phoenix](https://www.expedia.ca/Phoenix-Resort-Hotels.d178298-aaResortHotels.Travel-Guide-Accommodation) ### Flights > [Flights from Ahmedabad (AMD) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/amd/yyz/ahmedabad-to-toronto) > > [flights from greater sudbury airport](https://www.expedia.ca/lp/airports/ysb/flights-from-greater-sudbury-airport) > > [Flights from Arusha (JRO) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/jro/yyz/kilimanjaro-to-toronto) > > [flights from windsor airport](https://www.expedia.ca/lp/airports/yqg/flights-from-windsor-airport) > > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Hulhulé (MLE) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/mle/yyz/male-to-toronto) > > [Flights from Edmonton (YEG) to Helsinki (HEL)](https://www.expedia.ca/lp/flights/yeg/hel/edmonton-to-helsinki) > > [Flights from Milan (MXP) to Bari (BRI)](https://www.expedia.ca/lp/flights/mxp/bri/milan-to-bari) ### Packages > [Bahamas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/13/Bahamas) > > [Halifax Public Gardens](https://www.expedia.ca/Halifax-Public-Gardens-Downtown-Halifax.d6250028.Vacation-Attraction) > > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Europe Vacations](https://www.expedia.ca/Europe.d6022967.Destination-Travel-Guides) ### General