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The Residence Hotel & Apartments

3.5 star property
Lakefront Mumbai hotel in Powai with a full-service spa

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December 2024

Photo gallery for The Residence Hotel & Apartments

Outdoor pool
Aerial view
Executive Room | Living room
Executive Suite | Living area
Reception

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

Premium bedding, in-room safe, desk, soundproofing

Executive Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Ceiling fan
Bathrobes
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege Apartment

Privilege Apartment

Privilege Apartment

Highlights

Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Plasma TV
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Moxy Mumbai Andheri West
Free WiFi
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9.4 out of 10, Exceptional, (3)
The price is CA $140
CA $166 total
includes taxes & fees
Nov 6 - Nov 7
Moxy Mumbai Andheri West

About the area

Map
Saki Vihar Road, Near Nitie, Powai, Mumbai, Maharashtra, 400087

What's nearby

  • Powai Lake - 11 min walk
  • Hakone - 4 min drive
  • Hiranandani Business Park - Powai - 4 min drive
  • NESCO Center - 7 min drive
  • Film City - 10 min drive

Getting around

  • Saki Naka Station - 4 min drive
  • Jogeshwari East Station - 6 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 24 min drive

Restaurants

  • ‪Absoulte Barbeque - ‬9 min walk
  • ‪Lakeview Cafe - ‬13 min walk
  • ‪A Bar - ‬13 min walk
  • ‪Renaissance Hotel Executive Lounge - ‬10 min walk
  • ‪Delta Crew Room - ‬9 min walk

About this property

The Residence Hotel & Apartments

Family-friendly hotel located in Powai
Located close to Powai Lake, The Residence Hotel & Apartments provides an airport shuttle, shopping on site, and a coffee shop/cafe. Treat yourself to a body scrub, a facial, or a body wrap at the onsite spa. The on-site international cuisine restaurant, Fusion Multicuisine, offers breakfast, lunch, dinner, and kids' meals. Yoga classes are offered at the 24-hour health club; the property also has a garden, a playground, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and multilingual staff
Room features
All 144 rooms include comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like premium bedding and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 600 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fusion Multicuisine

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 600 per person
  • Airport shuttle fee: INR 1575 per vehicle (one-way)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Residence Hotel & Apartments
Residence Hotel & Apartments Mumbai
Residence Mumbai
Residence Hotel Apartments Mumbai
Residence Hotel Apartments
Residence Hotel And Convention Centre
The & Apartments Mumbai
The Residence Hotel & Apartments Hotel
The Residence Hotel & Apartments Mumbai
The Residence Hotel & Apartments Hotel Mumbai

Frequently asked questions

Does The Residence Hotel & Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Residence Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Hotel & Apartments?

Self parking and valet parking are free at this property.

What time is check-in at The Residence Hotel & Apartments?

Check-in begins at noon.

What time is check-out at The Residence Hotel & Apartments?

Check-out is at noon.

Does The Residence Hotel & Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1575 per vehicle applies.

Where is The Residence Hotel & Apartments located?

This family-friendly Mumbai hotel is located near the airport, within a 15-minute walk of Indian Institute of Technology Bombay and Powai Lake. Sanjay Gandhi National Park and Santacruz Electronic Export Processing Zone are also within 2 mi (3 km).

The Residence Hotel & Apartments Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 19 out of 63 reviews" "
Rating 4 - Poor. 6 out of 63 reviews" "
Rating 2 - Terrible. 11 out of 63 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
The photos online give a false impression of the properties surroundings and the property itself.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Good Cleanliness. Good breakfast options
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business Trip
Stay was ok.
Stayed 2 nights in Aug 2018

6/10 Okay

subhojit, mumbai

Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Not worth it.
Hotel staff barely knew english. Not much clean. Several health issues due to food.
Stayed 1 night in Jul 2018

6/10 Okay

Gajpal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need renovation immediately
The location was good for my requirement. Property is big and with good views both sides. The problem is that it needs renovation. Rooms have bad odour, the bathroom drain was clogged and water filled up when I used it. I didn't face much problem as I stayed for one night only. I have read many other reviews, older as well, which have suggested renovation but I guess the hotel owners/promoters are not interested.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Room not clean enough Windows and mirrors dirty Bath room dirty
Stayed 1 night in Mar 2018

2/10 Terrible

Vinay

Liked: Room comfort
Disliked: Staff & service
The staff was very rude.

2/10 Terrible

Hany, egypt

Disliked: Cleanliness, property conditions & facilities, room comfort
no more than a 2 star hotel
This is supposed to be a 4 star hotel, however it doesn't stand up to even a 2 star one. The corridors have a rotten smell like a cellar, old shabby carpets, outdated rooms and bathrooms, mold on shower door and floor. Towels worn out and even the bed sheets were smelly. The conceirge could not give any helpful advice. the kettle and the fridge were not working and after negotiation they changed the kettle, yet they did not fix or change the fridge during our whole stay.
Stayed 3 nights in Feb 2018

2/10 Terrible

Niket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel at this high cost
Bad experience & would not recommend this hotel to anyone else
Stayed 1 night in Dec 2017

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It wasn't first time for me I like this hotel and always go there. it is very nice hotel help full crew
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs refurbishment
The staff are willing but the hotel is in desperate need of some basic refurbishment and upkeep; there seems to be no preventative maintenance, just fixing those things which have actually broken. The saving grace is really the Ramada next door and its restaurant.
Stayed 5 nights in Sep 2017

2/10 Terrible

Anurag, New Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Very untidy hotel rooms . Old building, staff not enough . Room need renovation. Not worth one star hotel.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not maintained
Cigarette Smoke corridors Bathroom dirty AC leaked Staff very helpful and cooperative

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty bad

10/10 Excellent

Surendra kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience

4/10 Poor

Lui, Florida, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Very inconvenient place for business traveler
Will never ever stay in this area or with this particular group of hotel chain. Refrigerator was not working. Power outlets are not functioning well. Very dim lights in toilets and lot of water leakage. Towels are too old.

2/10 Terrible

Rajendra

Disliked: Staff & service
They charged me for late check out for half day rent . Very rude behavior by duty manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic
Nothing much to talk about

8/10 Good

Gowrishankar

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

V, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay in The Residence Hotel
Very good

8/10 Good

Vaishali, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Family Break
The stay was good. Even though it was a 4 star property the food rates were value for money. The staff was friendly and happy to assist.

6/10 Okay

Ellie, UAE

Disliked: Property conditions & facilities
Not as good as it appears on their website
The outside walls need cleaning/Painting. The first room I was taken to had internet wiring problems so I was unable to use the wifi.The room overlooked what appeared to be a mini slum area. I asked to be moved to a room where the wifi was working and preferably overlooking the front side of the hotel which they did. The view is much better on the front side of the hotel. It still took several calls over the next few days to stabilise my internet connection. Thd fridge didn't work so they replaced it and the TV remote didn't work as the old batteries inside had corroded. Although all these problems were addressed and fixed once I brought them to the attention of the staff, I would have preferred not to have had all these issues to deal with in the first place. I had just undergone surgery and was looking forward to some R&R. Instead I was faced with one thing after the next to sort out. The AC is ancient and rattled and dripped all night and kept me awake. I didn't report that because I was tired of having different staff in and out of my room by that point and also felt I was fast developing a reputation for being that "difficult" guest. Due to a conference happening the games room was out of commission so I was referred to to Ramada's games room. There also seemed to be a lot of mis-communication between Expedia and the hotel itself. I specifically paid extra to have free wifi and airport shuttle, yet the hotel did not have this on record and wanted to charge me extra.

6/10 Okay

R, Vancouver bc

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The Hotel is not 3 star and all the furniture is old and I stayed 3 days, every time I had to turn the tv on it would not work so I had to call the front desk to send the repair man. the way the hotel is displayed on the internet is incorrect.

6/10 Okay

Ashish, New Delhi, India

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Can be avoided.
Booked this hotel as was not able to find any other hotel near Powai. Only good thing about the Hotel was good room service, friendly staff. It is a old property, the AC in the room was not having any provision for remote control, had to be operated from the panel on the AC. The breakfast in the morning was the biggest disappointment. They have a very small restaurant for breakfast which was also not having much choice to offer. Ramada which is adjacent to this hotel is a much better option.