Mulberry Vacation Packages

Pros The hotel offers a truly valuable experience. It boasts an amazing location for tourists, making it ideal for health-conscious families and couples. The rear of the hotel provides a great view, and the facilities are excellent. Cons The hot water takes a long time to run and, when it does, it's not really hot—a concern especially in winter. Additionally, there was no prior warning that smoking or vaping is completely forbidden throughout the entire property. There is no designated area for these activities, and cameras enforce a strict $500 fine policy.

We stayed at at westgate palace as a family of 4 for 6 Nights! This resort has the potential to be awesome, however, there are a few things holding it back! We loved the 2 bedrooms, two bathrooms, washer dryer, cleanliness and how quiet it was for the most part. The staff was always friendly and helpful. The drawbacks were the mattresses. We had a terribly uncomfortable, sunk in queen mattress and One terrible twin bed. The other twin mattress was obviously much newer and much comfier. We asked the front desk about switching rooms due to the mattresses being so awful and they did immediately switch our rooms which was great but the only thing better was the queen mattress. In the new room BOTH twin mattress’s were TERRIBLE! Honestly, they need to just throw all of the crappy, old, hard, sunk mattresses away and start over with new ones. The other issues were our keycards stopped working halfway through our stay so we couldn’t get in and had to have them reprogrammed. Kids were SCREAMING in the pool so loudly that we could hear them from our 7th floor room. Not relaxing! The bar and restaurant weren’t open our entire stay which we weren’t expecting. That was one of the selling points for us. Apparently they don’t open them unless it’s super busy so it felt like false advertising! . Saturday and Sunday morning at 7:20 am someone BLASTED music at the pool. It woke us all up from our sleep and we were exhausted from being at the parks late! Not sure what the deal was with that!

The only thing I didn't like was how it was maze to get around and some of the towels weren't clean I had found false eyelashes stuck to one of them

EXCELLENT STAY! Will stay again

The house was beautiful! However you could tell it had not been thoroughly cleaned before we arrived. A few appliances were also damaged, as well as a lack of a lock on our back door. Otherwise it was a good stay!