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Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

2.5 star property
Mountain View hotel in Shoreline West with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Exterior
Interior
Pillowtop beds, in-room safe, desk, blackout drapes
Lobby
Suite, 1 King Bed

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Studio Suite, 1 King Bed with Sofa bed
Hampton Inn & Suites Mountain View
Hot tub
Breakfast included
Pet-friendly
Parking included
8.8 out of 10, Excellent, (736)
The price is CA $129
CA $143 total
includes taxes & fees
Dec 21 - Dec 22
Hampton Inn & Suites Mountain View
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About the area

Map
Mountain View, CA

What's nearby

  • Computer History Museum - 5 min drive - 3.9 km
  • Googleplex - 6 min drive - 5.3 km
  • Shoreline Amphitheatre - 7 min drive - 5.3 km
  • Stanford University - 11 min drive - 8.5 km
  • Stanford University Medical Center - 15 min drive - 11.6 km

Getting around

  • San Antonio Station - 4 min drive
  • Whisman Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 17 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬13 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Hotel near Shoreline Amphitheatre
A free breakfast buffet, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a gym.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and express check-out
  • Express check-in, an elevator, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Free toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Refrigerators, microwaves, and tablet computers

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

Is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel on Dec 21, 2024 start from CA $137.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel located?

Located in Shoreline West, this hotel is within 1 mi (2 km) of Stevens Creek Trail, Mountain View Center for the Performing Arts, and San Andreas Fault Trail. San Antonio Shopping Center and El Camino Hospital are also within 2 mi (3 km). Mountain View Station is 24 minutes by foot.

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 238 out of 399 reviews" "
Rating 8 - Good. 108 out of 399 reviews" "
Rating 6 - Okay. 34 out of 399 reviews" "
Rating 4 - Poor. 11 out of 399 reviews" "
Rating 2 - Terrible. 8 out of 399 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the TARDIS, the hotel is effectively invisible from the road and much larger inside. It's a quiet retreat just ten steps from busy El Comino Real. The breakfast was excellent and the front staff were a joy to chat with in the early morning. My family and I will be back, I have recommended the hotel to my friends.
Stayed 2 nights in Nov 2024

8/10 Good

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn Express was enough for a quick one night stay. Room was clean but first room had an odor that made us want to change rooms which staff promptly allowed us to do. HVAC was extremely loud which did not help my jet lag. Breakfast was good. Parking was safe and close.
Stayed 1 night in Nov 2024

6/10 Okay

Siavash

Liked: Staff & service
Ok as 2-3 star hotel
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 5 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jay, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amrit Paul

Liked: Cleanliness, staff & service, property conditions & facilities
There was some construction one night with someone running a jackhammer at midnight. Your management should coordinate with any group like that to prevent disturbing hotel guests. Also, I thought it was a big overpriced for value but I guess it is difficult finding rooms at that time
Stayed 4 nights in Oct 2024

4/10 Poor

Sat

Business traveller, Travelled with partner
Disliked: Amenities
street noise , small, inconvenient , over priced
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are thin, you can hear the traffic outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Davor, Seatac

Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dianbo

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and the lobby had a really weird smell, kind of like sausage and dog. But other than that the rooms were pretty nice.
Stayed 2 nights in Aug 2024

8/10 Good

Arthur E.

Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast however the set up was very poor. Not enough space to serve yourself. No where to put your plate. Three hand set up.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stated this facility for two months covered parking easy to get in and out of the building very nice breakfast in the morning Yeah
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Overnight stay as I was in town for a concert. Front desk woman was wonderful & friendly. She even asked me and my friends how the concert was when we saw her during breakfast the next morning. Hotel was extremely clean and comfortable beds & the bathroom Dove products was a nice touch. Only slight negative is not many parking spaces and they’re very tight so if you have a large vehicle, you might have trouble getting in and out. But overall, very satisfied would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Qingce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller, quaint Holiday Inn Express with the same amenities as others including free breakfast, a smaller 24 hr gym, and there is access to a garden patio w gazebo during the day next to the ground parking lot. We booked 2 rooms w 2 queen beds, comfortable and clean rooms, and they accommodated us with a free crib. The rooms have the older ac wall unit, so it was a bit stuffy and hot at first but eventually cooled down. The bathroom was clean with Dove body/shampoo products. Overall, a nice, quick stay in the South Bay for 2 families with small children. The only complaint is there was a bit of a strong chemical smell in the lobby, maybe the brand of cleaning product they use, but otherwise no other issues.
Stayed 1 night in Jul 2024

8/10 Good

Denise M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ramesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator for a 2 floor property was very slow...it took anywhere from 60s to 120s to show up in each floor and would take full 15s to close :-)
Stayed 2 nights in Jul 2024

8/10 Good

xavier

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locality
Stayed 1 night in Jul 2024

General property information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5