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Highlander Hotel & Apartments

3.5 star property
Hotel with a full-service spa, near Mount Hagen Market

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Photo gallery for Highlander Hotel & Apartments

Gazebo
Interior
Basic Room, 2 Bedrooms | Private kitchen
Deluxe Room
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
  • Free airport shuttle

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • Mountain view
  • 807 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • Mountain view
  • Sleeps 6
  • 2 Double Beds
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About the area

Map
Hagen Drive, Wahgi Parade, Mount Hagen

What's nearby

  • Mount Hagen Market - 17 min walk - 1.5 km
  • Mount Hagen General Hospital - 18 min walk - 1.6 km
  • Mount Hagen Market - 16 min drive - 14.1 km
  • Kuk Swamp - 30 min drive - 22.2 km

Getting around

  • Mount Hagen (HGU) - 22 min drive

Restaurants

  • ‪Kofi Kave - ‬14 min drive
  • ‪Hotel Poroman - ‬10 min walk
  • ‪Hotel Poroman, Mt. Hagen, Papua New Guinea - ‬10 min walk
  • ‪Hagen Club - ‬12 min drive

About this property

Highlander Hotel & Apartments

Hotel near Mount Hagen Market
Located close to Mount Hagen General Hospital, Highlander Hotel & Apartments provides a free roundtrip airport shuttle, a terrace, and a garden. Indulge in some rest and relaxation at Kings and Queens Beauty Salon, the onsite spa. The on-site international cuisine restaurant, Palmuri Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and a porter/bellhop
  • A gift shop, a 24-hour front desk, and meeting rooms
Room features
All 80 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

All-inclusive details

All-inclusive room rates at Highlander Hotel & Apartments are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Similar properties

2 bars/lounges, karaoke bar

McRoyal Hotel

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
The price is CA $246
CA $271 total
includes taxes & fees
Apr 20 - Apr 21
McRoyal Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: PGK 65 for adults and PGK 65 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmuri Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PGK 130.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PGK 65 for adults and PGK 65 for children
  • Rollaway bed fee: PGK 130.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

HIGHLANDER HOTEL APARTMENT Mount Hagen
HIGHLANDER HOTEL APARTMENT
HIGHLANDER APARTMENT Mount Hagen
Highlander Hotel Apartments Mount Hagen
Highlander Hotel Apartments
Highlander Mount Hagen
Highlander & Apartments
Highlander Hotel & Apartments Hotel
Highlander Hotel & Apartments Mount Hagen
Highlander Hotel & Apartments Hotel Mount Hagen

Frequently asked questions

Does Highlander Hotel & Apartments have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Highlander Hotel & Apartments?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at Highlander Hotel & Apartments on Apr 26, 2025 start from CA $154.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Highlander Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Highlander Hotel & Apartments?

Self parking is free at this property.

What time is check-in at Highlander Hotel & Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Highlander Hotel & Apartments?

Check-out is at 10 AM.

Does Highlander Hotel & Apartments provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Highlander Hotel & Apartments?

Some rate plans available at this hotel are all-inclusive.

Where is Highlander Hotel & Apartments located?

Situated in Mount Hagen, this spa hotel is within 1 mi (2 km) of Mount Hagen Market and Mount Hagen General Hospital. Kuk Swamp is 13.7 mi (22.1 km) away.

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Highlander Hotel & Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ridvan

I love this place
Stayed 1 night in Feb 2025

8/10 Good

Michael

Good price via expedia.
Stayed 2 nights in Jun 2023

8/10 Good

AARON

Liked: Amenities, property conditions & facilities
Sadly we wanted to stay in the Unit so we could use the cooking facility however there was no utensils in the kitchen. No spare bedding and needs a complete renovation in the whole 2 Bedroom unit we stayed in otherwise happy with dining experiences.
Stayed 3 nights in Mar 2025

4/10 Poor

John

Liked: Staff & service
Its a beautiful hotel. The security and cleaners were very friendly. But the staff were very poor. Customer left waiting for long periods waiting to be served. That's what I experienced. There's opportunity for improvement.
Stayed 1 night in Feb 2025

10/10 Excellent

Iliana

The Highlander is a very secured hotel we felt very safe. The food they offered was very tasty. Everyone at the hotel was very helpful in taking care of our needs whether it be towels or extra dishes. Overall would recommend to anyone traveling to the area for the first time. As we did.
Stayed 4 nights in Jul 2023

6/10 Okay

Stefania

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

Jayson

Stayed 1 night in Jan 2025

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Priestly

It quiet and safe.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

The stay was ok. I requested the front desk to open the safe deposit in my room for my use but they never did. I was obliged to keep my bank cards, passport, etc. on me when going out☹
Stayed 4 nights in Jul 2021

10/10 Excellent

onella

Central location , safe and secure. Friendly staff. And good food. Easy to get around to the shops.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

We stayed in recently refurbished room. Very comfortable. Staff very friendly and eager to please. Water and electricity supply interruptions during our stay but we can’t blame the hotel for that. Would definitely stay there again on our next visit.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Great stay. Friendly staff. Will stay there again on our next visit
Stayed 1 night in Jan 2019

8/10 Good

Alessandro

Le stanze sono spaziose, pulite e confortevoli. Ha un ristorante interno, con qualità del cibo discreta, il che torna molto comodo. Gli spazi esterni, a parte una veranda attaccata al ristorante, non sono un gran che. La piscina di adesso è quadrata, non come quella mostrata nelle foto. In genere, gli spazi esterni e comuni sono meno gradevoli di quello che fanno vedere le foto sul sito, mentre sulle camere non c’è niente da lamentarsi. Il prezzo mi è sembrato un po’ caro per quello che l’hotel offre, ma è anche vero che non ci sono molte alternative paragonabili, ed è piuttosto vicino al. Entro dell@ città.
Stayed 1 night in Dec 2018

8/10 Good

Sam, Port Moresby

Best accommodation in Mt Hagen

Pleasant hotel, nice staff, expensive dinning for its quality
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hagen

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ian , Brisbane

Liked: Cleanliness, property conditions & facilities

Good hotel - extensive construction in progress

The Highlander is a secure hotel in Hagen with pool, restaurant, bar and outdoor patio. It is currently under significant reconstruction (not advertised) with large areas closed off and construction noise during the day. The restaurant is open as is the bar. The staff at the hotel were excellent however sadly for me the hotel failed to arrange pick-up from the airport when I arrived (we waited around 45 minutes after calling them up from the airport) although I have to say they were excellent in arranging an early non-routine departure when I left. When I arrived at the hotel they then didn't have the room I had pre-booked and proceeded to offer me an alternate room with a mattress on the floor for my fellow travellers to sleep on. So I then had to argue the case and eventually was given a room upgrade following my protest. All I can say is - hard work! Fellow travellers do consider alternative accommodation in Hagen while the construction is underway as it is clearly affecting the hotel's service.
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Juergen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mt. Hagen ist nur zum Festival sehenswert!

Das Hotel ist von einer hohen Mauer umgeben, auf der noch 10 elektrisch geladene Drähte übereinander gespannt sind. Also wie in einem Gefängnis. Ist aber in Mt. Hagen wohl erforderlich, da die Kriminalität sehr hoch ist. Man fühlt sich im Hotel aber sicher.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mex, Brisbane

Liked: Staff & service

Not much choice!

Very average service, checkout staff in particular.