When you initially approach Shangri La you might wonder what on earth is going on..it's up a fairly steep driveway and the approach (passing a shelled former school that hadn't been redeveloped yet....) does not seem promising.
Have no fear. This is a lovely place to stay, bedroom and en suite bathroom were spotless and comfortable, and you're 5 mins walk from the heart of Mostar. The staff at reception spoke superb English, and had both recommendations of what to see and where to eat, and talked - a bit, and because we, not they, raised the issues - about growing up there during the conflict. The breakfast buffet is small but has everything most travellers would want, fruit, yoghurt and cereal, bread, cakes etc. They did us a packed breakfast for the day we had a super early bus departure. And they produced a bottle opener when we came home with wine that needed a corkscrew.
I loved Mostar but I also loved this hotel. Go stay there. You won't regret it.