6/10 Okay
Ornella
Travelled with family
Dec 12, 2024
Liked: Cleanliness, amenities
The property was very convenient for space and location. I have a few issues with the very uncomfortable mattress in the king bedroom and the two sofa beds. The king size bed was extremely worn out and the middle of the mattress dug almost jnto the bedframe. It was very difficult to sleep in fact we slept across the bed instead of head to toe normal sleep because we could not sleep well. The sofabeds are also very dated mattresses. There were no outlets in the king bedroom washroom nor in the vanity area. Made it difficult to get hair or get ready as we had to keep going back and forth to the front washroom. I think for the price you charged me there are some major issues I would like addressed and considered for reimbursements. I was very close to buying a blown msttress for the second night but could not afford that expense. Please advise. Can I please get a contact for the hotel representatives so I can communicate directly please. Reminder my email is oprice1@hotmail.com
Ornella
Stayed 2 nights in Dec 2024