6/10 Okay
Anthony Glenn
Jun 5, 2024
Liked: Cleanliness, amenities, property conditions & facilities
I was there for a wedding. I landed on Friday at 11:04am - United. I believe we boarded the at 11:25am. I didn't expect the Sandals bus will take a little over 3 hours to get the resort. The stop and then a passenger wanted to stop at a ATM which took another 20 minutes. I arrived at the resort at 2:45pm. The welcome reception for the wedding guest was 3pm at the Dunns River sandals. My room wasn't ready so i asked if they can get me into a room, because my bus to take me to Sandals Dunn Rivers will be here at 3pm. I told the front desk lady that I'm late because your sandals bus took forever to get here.
Outside of the above, I had to get my room switch on Saturday, because my phone didn't work for me to call out to the front desk, room service, gym, etc.... Also the bathroom facet did not work, the water was didn't come out, I had to use the tub to brush my teeth and wash my face.
Anthony Glenn
Stayed 3 nights in May 2024