Modesto Vacation Packages

Nice rooms, great staff and comfy bed but super close to the freeway so you can hear traffic and the Jacuzzi tub isn't that great

Thank you for the hospitality

My husband and I stayed at White House Inn for 4 days, as a treat for me during some difficult hospital appointments. The photos looked lovely but sadly our stay was spoiled by non-existent housekeeping, dreadful breakfasts and very poor customer service. On arrival, we were asked if we would like housekeeping for our stay, but this never materialized. I complained twice and, on our last day, we did get a few extra towels, some shower gel and our room was tidied. They state breakfast is until 9.30 am, but the 1st morning there was nothing left at 9:00 am, the dining room was a shambles with dirty dishes everywhere and no clean tables. When I asked the staff if they could replenish the food, they were rude and unhelpful. It was the same the 2nd morning. There was no coffee and the espresso machine was not working, the food had nearly all gone and the tables were left with dirty dishes everywhere. Only on our last day was any breakfast available. Finally, on our last night, the piped music in the lobby was left on all night and I could not find anyone to help turn it off. I spoke with a member of staff about all this, and she advised me to email the hotel. I did this but nobody has replied to my email. I have also telephoned the hotel twice but have not been able to get through. I feel so disappointed, that I had to write this. I would definitely not stay there again; their customer service is awful and I do not recommend this hotel if you are looking for a relaxing break.

The house is overall charming but has several issues that need attention: - There was an unpleasant smell in the bathroom. - The bathroom wasn't cleaned properly, as the tub had black hair. - The thermostat was challenging to figure out, and it was cold inside. - Equipment noises could be heard coming from the attic. - There were no power outlets near the nightstands in the bedroom to charge phones. - The TVs were outdated, making it impossible to watch YouTube. - There was no lighting above the sink in the kitchen. On the positive side: -The kitchen was well-equipped. -The furniture was nice. If these issues are resolved, the house will be much more enjoyable.

Amazing property and service!