Mkonjani Vacation Packages

The veiw of the pool looking out onto the ocean as you enter the doors of the hotel is gorgeous. The breakfast choice is mediocre and pricey considering the mediocre quality of food. The lack of customer service training is evident due to youngness of the team. They also tried to charge me twice for my stay even when I provided proof of purchase & emails on my arrival. Not what you expect as a welcoming first impression. The wind at night from the ocean is pretty violent, it’s very loud whistling and the noise created from the flagpost outside should perhaps be taken down. It adds to the chaos. The room itself was nice although dusty you can tell just the bare minimum cleaning takes place. The jacuzzi jets do not work and the water runs cold so unfortunately I couldn’t use it. Something to bare in mind if you are going to pay extra for the jacuzzi.

1. We scheduled a special birthday dinner on the beach but they forgot it was a special birthday and didn’t bring the cake or sing happy birthday. Dinner was over and they asked us if we wanted dessert that was our clue they forgot about us. So, with hurt feelings we left for our villa. They tried to make it up to us by offering to sing and give us a cake after the next days dinner. We declined. They then wanted to bring our cake to our room. We declined. We felt that they wanted to just sell us the cake. You know. Make the sale. We were leaving in the next few days. One other surprise was that we discovered was that the room service charge was $10 per person not per room. The way they mentioned the charge “it will be $10 for room service” lead me to think it was per room not per person.

The property was clean and we had a very nice view of the beach. I love the fact that we had a private swimming pool. The staff are super lovely, welcoming and friendly. The food menu needs more choice please. The mattress i was sleeping on was very hard and uncomfortable but i did speak with the manager face to face and him that it needs changing. I think its something they need to look at seriously. The shower room would be nice if it had a glass door so that the water is not everywhere on the floor. overall it was a lovely first time experience in zanzibar and we will definitely come back again.

The property is beautiful and the food variety and presentation excellent. Be careful of the room selection, they are limited in number of rooms with double beds.

Lovely hotel very clean, staff are so nice and friendly.