Miramar Vacation Packages

We appreciated our stay here.

Hotel needs renovation. Loud wedding downstairs.

WiFi was slow and inconsistent. Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool. We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.

Hawks Cay was great for the most part: nice rooms, well updated lobby, great restaurant options, and pool/beach activities. A couple of negatives: the walls and doors are VERY thin. I could hear our neighbors entire conversations when they came in late at night. Very disappointing that a hotel that recently upgraded would not fix this issue. Bathroom sliding doors did not completely close, which was an issue with our teenager sharing our room. Finally, we did not get maid/towel service our last day and had to call for fresh towels. If a guest is staying three nights, at least one maid service is expected.