2/10 Terrible
Sun ju
Jan 15, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this guesthouse was the worst. The website said the desk open time from 8am to 5pm. But when I contacted manager at the airport he told me to call when I arrived because they were open until 2pm. When I arrived at 3:40 pm he got angry because I couldn't understand his English well, It was such a hard time, and what was even harder was that he got angry every time I asked him again because I couldn't quickly understand his difficult explanation of where the key box was and room . I think they should have given a detailed explanation by email or sent me a pictures,so that all guests would understand easily and there would be no trouble. The shower room leaked water to the outside floor every time I showered, so I had to wipe the water off the bathroom floor after showering. The sink was clogged and didn't drain well. there was nothing to see around the guest house, so I had to use public transportation to get around. The room was too cold, so I slept wearing a long jacket .Breakfast is not a buffet, but a menu is sent to you to choose from,and it is only delivered to your room, and breakfast is only open from 8 to 9:30 a.m. There aren't many options either .Many people will miss breakfast. It was the worst service I've ever had during my trip.😞😢😡
Sun ju
Stayed 3 nights in Jan 2025