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Hotel Palacio Maya

4.0 star property
Enjoy a delicious breakfast buffet while soaking up Yucatan sunshine then explore historic sites just steps away.

Choose dates to view prices

Photo gallery for Hotel Palacio Maya

Exterior
1 bedroom, premium bedding, down comforters, minibar
Daily buffet breakfast for a fee
Exterior
Suite, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Premium bedding
Hair dryer
  • 893 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite, Bathtub

Suite, Bathtub

Suite, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

1 bedroom, premium bedding, down comforters, minibar

Basic Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Queen Bed, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Master

1 bedroom, premium bedding, down comforters, minibar

Suite Master

  • Sleeps 6
  • 3 Full Bed(s)

View all photos for Suite Presidential

1 bedroom, premium bedding, down comforters, minibar

Suite Presidential

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Deluxe

1 bedroom, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

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Reception

Hotel MID Project

  • Pool
  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, (557)
The price is CA $60
CA $72 total
includes taxes & fees
Mar 20 - Mar 21
Hotel MID Project
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About the area

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 6 min walk
  • Yucatan International Convention Center - 8 min walk
  • U.S. Consulate Merida - 13 min walk
  • Plaza Grande - 2 min drive
  • Mérida Cathedral - 3 min drive

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 16 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪El Apapacho - ‬4 min walk

About this property

Hotel Palacio Maya

Upscale hotel near Paseo de Montejo
Located close to Yucatan International Convention Center and U.S. Consulate Merida, Hotel Palacio Maya provides a poolside bar, a free daily manager's reception, and a rooftop terrace. The on-site local and international cuisine buffet restaurant, BALAM, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and a porter/bellhop
  • A banquet hall, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 169 to 199 for adults and MXN 99 to 99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 180.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 169 to 199 for adults, and MXN 99 to 99 for children
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Does Hotel Palacio Maya have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Hotel Palacio Maya?

As of Feb 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on Feb 28, 2025 start from CA $69.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palacio Maya?

Self parking is free at this property.

What time is check-in at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palacio Maya?

Check-out is at noon.

Where is Hotel Palacio Maya located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate Merida and Parque Santa Lucía are also within 1 mi (2 km).

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Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 904 reviews
Rating 8 - Good. 256 out of 904 reviews
Rating 6 - Okay. 65 out of 904 reviews
Rating 4 - Poor. 14 out of 904 reviews
Rating 2 - Terrible. 30 out of 904 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Stayed 1 night in Jan 2025

10/10 Excellent

oliver

Good location near Centro. Hot water for shower. Room service, Free parking onsite
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Beautiful and spacious room, fabulous buffet breakfast and a la cart dinner, accommodating and gracious staff, lovely property and pool. Really extraordinarily!
Stayed 7 nights in Feb 2025

10/10 Excellent

Richard

I've stayed at the same hotel a dozen times it's very clean super friendly staff great breakfast options and right off the path of the main strip.
Stayed 2 nights in Jan 2025

10/10 Excellent

Isaak

Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Adequate and priced efficiently.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

My preferred place to stay when I'm in Merida off the beaten path but only two blocks from the main strip. Several fantastic coffee shops within a block and the staff speaks English.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Super helpful and kind staff!
Stayed 2 nights in Oct 2024

8/10 Good

Jeff

Good experience
Stayed 1 night in Jan 2025

10/10 Excellent

John

The room was very spacious and nicely appointed, with comfortable beds. The staff was super friendly and helpful. The location is very convenient, with an easy walk to Paseo Montejo and the Central Park, with tons of shopping and restaurants of all types, from fancy to basic. The only issue we had was luke-warm water in the shower, but the overall value for money can't be beat.
Stayed 7 nights in Jan 2025

8/10 Good

Salvador

I like the staff and the hotel y clean and the location, walking distances to the point of interest.
Stayed 3 nights in Oct 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
There was a constant sewer smell in all areas of the hotel I would not recommend this hotel to anyone
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Comfortable and clean room. Every day new coffee. - Room key re-activate all day
Stayed 3 nights in Dec 2024

8/10 Good

oliver

Everything was good here. It's mostly Yucateco here. But, front desk does speak some English.
Stayed 1 night in Jan 2025

10/10 Excellent

Oliver

Good location, good service
Stayed 1 night in Oct 2024

10/10 Excellent

David

The garden is a beautiful, peaceful oasis. The room and the AC are great!
Stayed 1 night in Nov 2024

8/10 Good

Glynise

The hotel is in a neighborhood, a few blocks from a major street with shops and restaurants. It would help to have a translation app. Staff was very friendly and patient.
Stayed 6 nights in Dec 2024

8/10 Good

oliver

Great location near ventro
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Service was great Staff very friendly They go the extra mile to help
Stayed 4 nights in Oct 2024

8/10 Good

Charles

Good place to stay
Has an elevator nice pool good buffet breakfast on Sunday, parking next door and good location, staff very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Miriam

Great stay in an excellent location, near restaurants with entertainment. Amazing breakfast buffet with live music.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Very pretty hotel and close to centro and paseo montejo
Stayed 11 nights in Jun 2024

6/10 Okay

John

Customer service could be improved
Stayed 2 nights in Jan 2025

10/10 Excellent

oliver

Valet parking
Stayed 1 night in Nov 2024

8/10 Good

rachel

Liked: Staff & service, amenities
Room is very nice, clean, good view, quiet. Staff not very helpful
Stayed 1 night in Nov 2024

General hotel information

Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0