8/10 Good
nick
Nov 3, 2024
Liked: Staff & service, amenities
We had a standard 2 bedroom apartment and stayed half board from Oct 25th - Nov 3rd 2024.
The staff at Pergola are fanatastic. There was one particlar woman, who i think was managing the dinining staff, who was amazing and even brought treats for my 11 year old daughter who suffers a severe milk allergy.
We also used the hydro bath massage in the spa, which was complimentary!
This was also lovely!
We had a lovely stay at Pergola.
We did have to flag that we needed toilet roll on a few days and also had to alert staff to clean a neighbouring room food service trays. Also on one day had to flag staff to clean our room. But once alerted, they were incredibly apologetic and sorted it promptly.
Again, great staff.
My only advice would be to update the gym.
The two treadmills are not useable. Also the row machine and bike computers do not work so you cannot set any resistance. The cross trainer did work though and the weights and mats etc are great. Its also a nice space that the gym is located.
I hate to say anything negative, as i did enjoy my stay. I LOVED how spacious the apartment was and we enjoyed the food. It is a lovely hotel.
Cant comment too much on location as we hired a car. There is a beautiful church near by that is worth visiting and a WWII air shelter. Also as it is in Mellieha, it is well serviced by buses going to lots of places such as Valletta or Cirkewwa (port to Gozo).
nick
Stayed 9 nights in Oct 2024