Grand Hyatt Melbourne

5.0 star property
Luxury Melbourne hotel in Melbourne Central Business District with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Melbourne

Lobby
Exterior
Lobby
Meeting facility
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 1 King Bed (Spa)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Diplomatic Suite (Grand Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 1518 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 377 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 366 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 366 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Egyptian cotton linens
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
123 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 8 min walk - 0.7 km
  • Melbourne Central - 10 min walk - 0.9 km
  • Rod Laver Arena - 19 min walk - 1.6 km
  • Melbourne Cricket Ground - 3 min drive - 1.9 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Garden State Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Luxury eco-certified hotel near Collins Street
Located close to Regent Theatre and Bourke Street Mall, Grand Hyatt Melbourne provides shopping on site, a coffee shop/cafe, and a hair salon. Active travelers can enjoy fitness classes, basketball, and Pilates at this hotel. Treat yourself to a facial, a massage, or a manicure/pedicure at City Club, the onsite spa. The on-site international cuisine restaurant, Collins Kitchen, offers breakfast, brunch, lunch, dinner, and kids' meals. Yoga classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, concierge services, and a porter/bellhop
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 550 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with deep soaking tubs and hair dryers
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,688 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 8 2024 to December 15 2024 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Melbourne?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on Jan 3, 2025 start from CA $222.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Melbourne?

Valet parking is available for AUD 90 per night.

What time is check-in at Grand Hyatt Melbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Melbourne?

Check-out is at 11 AM.

Where is Grand Hyatt Melbourne located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Collins Street and Regent Theatre. Bourke Street Mall and Princess Theatre are also within 10 minutes. Parliament Station is 8 minutes by foot and Flinders Street Station is 8 minutes.

Grand Hyatt Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1005 reviews" "
Rating 8 - Good. 196 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, really clean and convenient location
Stayed 2 nights in Dec 2024

8/10 Good

Sheila

Travelled with family
Lovely staff and the room was fabulous
Stayed 1 night in Dec 2024

8/10 Good

Luigi

Travelled with partner
Liked: Cleanliness, amenities
Pool area men’s bathroom is looking a bit tied. Grand floor our bedroom was looking like it could do with a freshen up. James team leader and staff on the club floor were amazing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nitesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and close to everything in Melbourne
Stayed 3 nights in Nov 2024

4/10 Poor

Namiya

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was a very disappointing experience. The soundproofing was very poor. I could hear people in the next room going to the toilet, taking a shower, or watching TV. The pillows were very uncomfortable, and the cushions and sofa were not clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daria

Business traveller, Travelled with partner
Excellent
Stayed 6 nights in Nov 2024

8/10 Good

Abhik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great. Azaria was amazing serving us and taking care of us everyday especially playing with my 16 months old daughter. However, one thing I would like to add or perhaps for the hotel to address is have facilities to wash baby bottles. I’ve had to call room service and plead every single time to get the bottles washed up. I’ve never had issues at crown or 4 seasons but sad to say getting this done here was a total disappointment. Other than that everything else was good!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2024

10/10 Excellent

Ingrid

Stayed there a few times, friendly and professional staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views and friendly staff. The rooms were spacious and comfortable and clean. The only thing that wasn’t great was the pillows because they were too soft and fold in on themselves when you laid on them. But that’s an easy fix so that’s why I’d give this place 5 stars.
Stayed 1 night in Nov 2024

2/10 Terrible

Donna

Travelled with family
Late check in was extremely difficult with no information of how to enter the building. No 24 hour room service. Some staff quite rude. Thin walls of interconnected rooms - could hear the couple next door late at night. For 5 stars, we did expect a bit better service and information.
Stayed 3 nights in Oct 2024

8/10 Good

Mathew Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

It was nice
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking was easily accessible with the large undercover driveway, and plenty of staff on hand to assist.
Stayed 2 nights in Oct 2024

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to all entertainment venues short walk from station , will stay again !
Stayed 1 night in Oct 2024

10/10 Excellent

Dick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to many great restaurants and attractions. It was also convenient to catch the tram. The room we stayed in also had a fantastic view!
Stayed 4 nights in Oct 2024

10/10 Excellent

Scot, Reesville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We can’t fault it. Perfect location, perfect service….we had a fantastic time, thanks
Stayed 5 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Happy with the hotel but didn't like seeing cleaning rags in the bedroom
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a little tight to get in and out but the hotel was amazing.
Stayed 1 night in Oct 2024

2/10 Terrible

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Sep 2024

10/10 Excellent

Konstantin

The accommodation was nice with great views and close to all facilities around the area. I will definitely stay there again and will recommend to family & friends.
Stayed 1 night in Sep 2024

10/10 Excellent

Kaye Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
5.0