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City Express by Marriott Mazatlán

3.0 star property
Hotel with free breakfast, near La Gran Plaza Mall

Choose dates to view prices

Photo gallery for City Express by Marriott Mazatlán

Garden
Exterior
Lobby
Superior Room, 1 Queen Bed with Sofa bed
Superior Room, 1 Queen Bed with Sofa bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 16 min walk - 1.4 km
  • The Mazatlan Malecón - 19 min walk - 1.7 km
  • Mazatlán Aquarium - 5 min drive - 3.1 km
  • Mazatlan International Center - 9 min drive - 5.6 km
  • Cerritos Beach - 11 min drive - 6.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪Los Huevos Dias - ‬5 min walk
  • ‪Julia y Mayel - ‬3 min walk
  • ‪Carl's Jr. Marina - ‬7 min walk
  • ‪Mariscos Omar - ‬10 min walk
  • ‪Tacos Wicho - ‬4 min walk

About this property

City Express by Marriott Mazatlán

Hotel near The Mazatlan Malecón
Located close to La Gran Plaza Mall and Mazatlán Aquarium, City Express by Marriott Mazatlán provides free breakfast (local cuisine), a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, luggage storage, and a water dispenser
  • Coffee/tea in the lobby, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 110 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

Does City Express by Marriott Mazatlán have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at City Express by Marriott Mazatlán?

As of Apr 8, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Mazatlán on Apr 21, 2025 start from CA $77.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Mazatlán pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Mazatlán?

Self parking is free at this property.

What time is check-in at City Express by Marriott Mazatlán?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Mazatlán?

Check-out is at 1 PM.

Where is City Express by Marriott Mazatlán located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of La Gran Plaza Mall and The Mazatlan Malecón. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

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City Express by Marriott Mazatlán Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 914 reviews
Rating 8 - Good. 276 out of 914 reviews
Rating 6 - Okay. 110 out of 914 reviews
Rating 4 - Poor. 55 out of 914 reviews
Rating 2 - Terrible. 57 out of 914 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mister

Real nice ando cozy
Stayed 1 night in Dec 2024

10/10 Excellent

ann louise

we will be back
the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Only the bathroom has very slippery floors.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Went down for the Mazatlán Carnaval 2024, great hotel and safe,
Stayed 4 nights in Feb 2024

8/10 Good

Miguel

Good customer service. Room nice and clean. Very good location.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Excellent customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Stayed 3 nights in Dec 2024

8/10 Good

Alma

It was good we only used for one night
Stayed 1 night in Apr 2024

10/10 Excellent

Karla

Great customer service
Stayed 4 nights in Sep 2023

8/10 Good

Rigoberto

Need a mini fridge in the rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Ruben

Everything is really good but it needs the rooms need to be ipdated
Stayed 1 night in Sep 2023

2/10 Terrible

Jiho

Liked: Cleanliness
Disliked: Amenities
No body spaek English No hot water in the bath room before the asking directly And if i ask , after the 1hour the water temperature will be down. No refrigerator Please do not visit here
Stayed 2 nights in Sep 2024

10/10 Excellent

Karla Estela

Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

I expected better conditions after knowing that Marriot got this hotels. Not a lotnof changes but still good. Onky thing: very expensive price for a room, maybe because is Mazatlan in a weekend
Stayed 1 night in Dec 2023

6/10 Okay

Ana

When arriving my room had a bad small. I expected nicer place.
Stayed 2 nights in Mar 2024

10/10 Excellent

José Guadalupe

U
Stayed 1 night in Feb 2024

4/10 Poor

Blandina Mónica

Liked: Property conditions & facilities
Disliked: Cleanliness
Nothing
Stayed 1 night in Jul 2023

4/10 Poor

Karyn-grace

Liked: Cleanliness
We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Stayed 3 nights in Apr 2024

6/10 Okay

David

My luggage was miss tagged and I could not recover it for a while. The land line in the hotel room was not functioning when I needed it for a conference call. There was construction being performed in an adjacent room. David C.
Stayed 2 nights in Apr 2024

6/10 Okay

Grace

Disliked: Staff & service
Bad front desk customer service
Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Stayed 1 night in Oct 2024

10/10 Excellent

maria isabel

Stayed 2 nights in Apr 2025

10/10 Excellent

Julia Belem

Las habitaciones pequeñas pero todo bien
Stayed 7 nights in Feb 2025

10/10 Excellent

OCTAVIO

Stayed 8 nights in Feb 2025

6/10 Okay

Joel p

El buffet no tiene opciones es muy pobre
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Me gusto la estadía en este hotel y su personal muy amable.
Stayed 1 night in Jan 2025