4/10 Poor
Ashlee
Travelled with family, Travelled with family and small children
Nov 3, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a 2 night stay for my daughters 3rd birthday. We drive 2 hours. The online photos definitely fool you. The place is very outdated. Our room we initially booked we had to move from because the light switches and all the outlets were shooting sparks out at us every time we used them. The second room was gross. Hair literally EVERYWHERE. milf in the shower and sink. The pool area was ok at best. Everything is just breaking and extremely dirty. The water is gross. The splash pad part was never in which was the one part my daughter wanted to use. Thank God we brought towels. Theirs feel like sand paper. The place was great as far as people when we checked in Friday night at about 6. Got in the pool about 7pm. Sat was absolutely PACKED. Dangerously packed. There was no room anywhere to set our things and the pool was DANGEROUSLY over crowded. You couldn't hear yourself think let alone talk to your own family. No room to swim. It's just too small of a place for all those people. The front desk worker was extremely kind I will say. That's probably be of the best parts of our stay. Having to move rooms was totally avoidable if housekeeping were doing their jobs efficiently. They would have seen the sparks while turning lights on or pluging in the vacuum. Which clearly they didn't do. The place was gross. I'm so mad because we NEVER go anywhere. When we do things like this happen. I'm talking like once maybe twice a year we splurge aside from our family vacation.
Ashlee
Stayed 2 nights in Nov 2024