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"My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations. "

"Wonderful staff extremely accommodating very nice room easy parking"

"Everything was accurate."

"The breakfast buffet was excellent and the service was amazing. We would definitely recommend! "

"The hotel is great, the car parking place is hard find, but hotel gave us very detailed about city centra parking, saved us money and reduced stress. Breakfast is very good "

"Koula and popi are super friendly and so helpful. "

"My go to stay when I'm in Heraklion!"

"We had an excellent 6 nights at Lato. The property is very well maintained. Someone is always cleaning! The breakfast is delicious with MANY items from which to choose! Staff is quick and attentive. We ate a few times in the hotel restaurant. Our meals were excellent. The wine list is short but selective and reasonably priced. The wait staff were highly attentive and professional. Their thoughtfulness added to the positives of our meals."

"Fantastic experience. Wonderful breakfast buffet. Close to everything. "