10/10 Excellent
Jim B.
Jun 9, 2024
Our Great Magog Getaway
Overall, the stay was excellent. However, upon checking in, the condo we had reserved had yet to be serviced by the cleaning crew. After an all-day drive, the last thing we wanted to experience was a condo that had yet to be serviced. Fortunately, the property manager immediately took my phone call and within a half-hour, he found a solution. Turns out the unit below ours had been serviced and was available. So we moved our luggage down one level and enjoyed our four-night stay. Great location, just a few minutes drive from downtown Magog, which was a gem of of town. If not for the check in experience, I would have awarded 5 stars across the board. My suggestion is that property management develop a system that confirms a unit has been serviced prior to the checkin time of 4 p.m.
Jim B.
Stayed 4 nights in Jun 2024