Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Restaurants
Entre Santos - 1 min walk
Terraza de San Antón - 1 min walk
11 Nudos Terraza Nordés - 1 min walk
Barbanarama - 2 min walk
Bears Bar - 2 min walk
About this property
The Queens house chueca
Hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, The Queens house chueca provides amenities like a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Smoke-free premises, free newspapers, and tour/ticket assistance
An elevator
Room features
All guestrooms at The Queens house chueca offer comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
Hypo-allergenic bedding and down comforters
Bathrooms with rainfall showers and designer toiletries
Free tea bags/instant coffee, electric kettles, and housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Full-service spa
Conveniences
Free newspapers in lobby
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Proposal/romance packages
Tour and ticket assistance
Full-service spa
In-room massages
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (100 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV
Food and drink
Champagne service
Electric kettle
Free bottled water
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Free weekday newspapers
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 PM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Renovations and closures
The property is closed between July 28 and December 31.
Access methods
Host will greet you, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
The Queens house chueca Hotel
The Queens house chueca Madrid
The Queens house chueca Hotel Madrid
Frequently asked questions
Is The Queens house chueca pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Queens house chueca ?
This hotel doesn't offer parking.
What time is check-in at The Queens house chueca ?
Check-in start time: noon; Check-in end time: midnight.
What time is check-out at The Queens house chueca ?
Check-out is at 11:00 PM.
Where is The Queens house chueca located?
Located in Madrid Centro, this spa hotel is within a 15-minute walk of Gran Via, Puerta del Sol, and Puerta de Alcalá. Plaza Mayor and Royal Palace of Madrid are also within 1 mi (2 km). Chueca Station is only a 2-minute walk and Gran Via Station is 6 minutes.
The Queens house chueca Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Did not stay at this property. No one to let us in. Poor location in Madrid. Neighborhood didn't look too friendly. Would not recommend. Lesson learned. Will not book again.
We actually didn't stay here as when we arrived the place was totally locked up and no one was there. Scaffolding outside looks like the property was under renovation - Soooo... how come we were allowed to book it? - And we had to run around at 10pm trying to find alternative accommodation for 5! Shocking! At least it was 'pay on arrival' - blessing in disguise!
Nunca me imaginé que me estafaran!
NO RESERVEN. Es fraude no existe la propiedad.
Y me duele que siendo miembro gold y viajo mucho con hoteles.com no me respaldaran mi pago. No recupere mi dinero aún demostrando que no existe y es fraude.
El dia antes fui a llamar para confirmar la reserva y ver donde estaba el hotel y me dijeron que no había habitación que estaba todo lleno, cuando yo tenía mi habitación reservada... le dije que como era posible su tenia mi reserva hecha, la confirmación, el email de confirmación y todo y no fueron capaces de darme ninguna solución y me dijeron que era responsabilidad de ustedes...cuando en realidad es suya por no gestionar bien una pagina asociada a ellos... asi que horrible experiencia con ese hotel... tenía todo reservado en los distintos sitios que iba a ir y tuve que reservar en un hostal deprisa y corriendo costándome el doble la habitación... un horror... deberian de plantearse trabajar con ese tipo de estancias...
FATAL.
Me cancelaron la reserva (habiendola YA PAGADO) 24 antes de mi llegada. No me contestaban al telefono, despues de llamar 7 veces.
Finalmente me atendieron por whatsapp (por cobardia) y de malas formas me dijeron que se cancelaba la habitacion porque ellos no trabajan con Hotels.com.