The Marco Polo Reviews, Deals & Photos 2025

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Suburban Mackay hotel in West Mackay with free parking

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Dates

February 2025

March 2025

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Parking included
Free WiFi
Air conditioning
Laundry

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 14 of 14 rooms

Deluxe Family Room

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

474 sq ft
Sleeps 5
1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed

Standard King Room

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

215 sq ft
Sleeps 2
1 King Bed

Deluxe Spa Room

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

323 sq ft
Sleeps 2
1 King Bed

Standard Twin Room, Multiple Beds

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

258 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed

Deluxe King Room

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

258 sq ft
Sleeps 2
1 King Bed

Deluxe Twin Room, Multiple Beds

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

258 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed

Standard Family Room

Highlights

Air conditioning

Refrigerator

Ceiling fan

Hair dryer

Private bathroom

Bathrobes

Coffee/tea maker

258 sq ft
Sleeps 4
1 King Bed and 1 Large Twin Bunk Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

Sleeps 4
1 Twin Bunk Bed and 1 King Bed

Standard Twin Room

Sleeps 3
1 Twin Bed and 1 Queen Bed

Deluxe Twin Room

Sleeps 3
1 King Bed and 1 Twin Bed

Deluxe Spa

Sleeps 2
1 King Bed

Deluxe Family Room

Sleeps 5
1 Twin Bunk Bed, 1 Twin Bed and 1 King Bed

Deluxe King

Sleeps 2
1 King Bed

Standard King Room

Sleeps 2
1 King Bed

Similar properties

Pool
Kids pool
Parking included
Free WiFi

CA $134 total

includes taxes & fees

Mar 25 - Mar 26

About the area

46 Nebo Road, West Mackay, QLD, 4740

What's nearby

Caneland Central - 2 min drive
Bluewater Lagoon - 2 min drive
Harrup Park - 3 min drive
Mackay Base Hospital - 3 min drive
Mount Pleasant Shopping Centre - 4 min drive

Getting around

Mackay Station - 5 min drive
Mackay, QLD (MKY) - 7 min drive

Restaurants

‪The Coffee Club - ‬2 min drive
‪KFC - ‬12 min walk
‪Hungry Jack's - ‬2 min drive
‪Austral Hotel - ‬2 min drive
‪Red Rooster - ‬20 min walk

About this property

The Marco Polo

Hotel located in West Mackay

The Marco Polo provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

An outdoor pool with sun loungers
Free self parking
Smoke-free premises, multilingual staff, and tour/ticket assistance
Concierge services, luggage storage, and a front-desk safe
Guest reviews give top marks for the helpful staff

Room features

All guestrooms at The Marco Polo feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and bathrobes.

Extra amenities include:

Bathrooms with tubs or showers and free toiletries
22-inch TVs with cable channels
Refrigerators, coffee/tea makers, and ceiling fans

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Free covered self parking on site
Wheelchair-accessible parking available

Things to do

Outdoor pool

Family friendly

In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Tour and ticket assistance

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Handrails in stairways
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom

2 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

22-inch TV with cable channels

Food and drink

Coffee/tea maker
Refrigerator
Restaurant dining guides

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open daily from 7:00 AM - 7:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

Crib (infant bed) fee: AUD 15.0 per stay
Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

Property is also known as

Best Western Marco Polo Mackay Motel

Best Western Marco Polo Motel

Best Western Marco Polo

The Marco Polo Hotel

The Marco Polo West Mackay

Best Western Marco Polo Mackay

The Marco Polo Hotel West Mackay

Frequently asked questions

Does The Marco Polo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at The Marco Polo?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at The Marco Polo on Feb 23, 2025 start from CA $106.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Marco Polo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Marco Polo?

Self parking is free at this property.

What time is check-in at The Marco Polo?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Marco Polo?

Check-out is at 10:00 AM.

Where is The Marco Polo located?

Located in West Mackay, this hotel is within 1 mi (2 km) of Jubilee Park, Caneland Central, and Mackay Enertainment and Convention Centre. Mackay Regional Botanic Gardens and Artspace Mackay are also within 2 mi (3 km).

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