2/10 Terrible
Kang Ai
Travelled with family
Oct 28, 2024
Hotel cancelled my reservation close to my reservation date which leaves me no choice but to stay in their related Hotel Eliseo suposedly under samecterms .However,, my booking for superior room with 1 queen and 1 single becomes just triple room with 3csingle beds and worst was a bathtub room. Room was changed on next day after i requested for walk in shower and was given a handicapped room . The toilet was sanitized with strong vinegar which was really unbearable. I would like to suggest that hotel should inform guests well in advance to enable the guest to make alternative booking.
Kang Ai
Stayed 3 nights in Oct 2024