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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Ontario hotel in Guasti with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Reception
Iron/ironing board, free cribs/infant beds, free rollaway beds
Outdoor pool
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Toyota Arena - 4 min drive
  • Ontario Mills Shopping Mall - 4 min drive
  • Ontario Convention Center - 4 min drive
  • Rancho Cucamonga Epicenter - 7 min drive
  • Victoria Gardens - 7 min drive

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a vending machine, and a water dispenser
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Feb 23, 2025 start from CA $133.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Convention Center, and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 mi (5 km).

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SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruslana

Hotel was very comfortable and staff was very pleasant and friendly
Stayed 1 night in Jan 2025

8/10 Good

Danielle

One night stay
Stayed 1 night in Dec 2024

10/10 Excellent

frank

Perfect
Stayed 1 night in Feb 2025

8/10 Good

Dan

Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Melissa

I typically stay here very often. The hair in the bathrooms could be cleaned up better and the room I stayed in had the worst sink!
Stayed 1 night in Jan 2025

10/10 Excellent

Jefffrey

The place was nice, had a good staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Melissa

Liked: Staff & service
My daughter and I are regular attendees at this location. I am highly aware of the 11am checkout time. It’s 11:06 and I am just about to head out the door to bring my key to the lobby when I get a call from the front desk. The lady who spoke to me was very rude. Her tone on the phone was very unprofessional and I come to this location very often and will not tolerate any disrespect. I will take my money elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Friendly fast efficient and comfy beds
Stayed 1 night in Nov 2024

10/10 Excellent

Angeline

I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024

8/10 Good

Shannetta

The property is an secluded area and safe. Staff nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Everything was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Comfy stay
It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Have stayed here several times. The location is good for anyone visiting in the area, from Ontario to Rancho Cucamonga to Upland to Claremont to La Verne. Good freeway access, close to Ontario Airport, and plenty of shopping) eating options nearby. Service always friendly, rooms large and comfortable, nice shower/bath and clean. Overall, good for business or personal travel.
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

This hotel is next to the freeway. The traffic noise is insanely loud. The breakfast was horrible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dongping

good
Stayed 1 night in Nov 2024

8/10 Good

Josefina

The guy from front desk was an excellent and professional guy
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Wonderful.
Stayed 2 nights in Oct 2024

6/10 Okay

Ayanna

Not the most comfortable beds. Couldn’t sleep, ended up leaving at midnight.
Stayed 1 night in Dec 2024

10/10 Excellent

travis

Nice place
It was pretty clean and had the basics you expect from a hotel it was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Location is great
Stayed 1 night in May 2024

6/10 Okay

Anthony

Liked: Staff & service
The rooms felt a bit dated and the ac stopped working in all the rooms on the last day of our stay
Stayed 2 nights in Oct 2024

8/10 Good

Art

Good for a single night stay
Staff at the front desk was very friendly and efficient. The room was decent, but had some wear and tear. The bed was comfortable enough. The AC was great. Good deal for a single night stay.
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Beds are comfortable. Shower head needs to be updated, hardly any water pressure. The evening receptionist was friendly and kind, but the morning receptionist was cold and acted like it was a bother for her to check me out.
Stayed 2 nights in Nov 2024

4/10 Poor

Benjamin

Liked: Amenities, property conditions & facilities
I came to escape the hazardous air quality due to fires. Was woken at 6:00am with pot fumes pouring into my room for an hour. I talked to staff but they helplessly apologized and did nothing. They didn't even investigate whether the smoke was coming from within the non-smoking building. I guess the CA Surgeon General warnings about the dangers of pot don't matter, nor the health and recover of our lungs.
Stayed 1 night in Jan 2025