See all properties

SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel with free breakfast, near Toyota Arena

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Business centre

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
Azure Hotel & Suites, Trademark Collection by Wyndham
Hot tub
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (1536)
The price is CA $142
CA $164 total
includes taxes & fees
Dec 1 - Dec 2
Azure Hotel & Suites, Trademark Collection by Wyndham
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Cucamonga-Guasti Regional Park - 3 min drive - 2.9 km
  • Toyota Arena - 4 min drive - 2.9 km
  • Ontario Mills Shopping Mall - 4 min drive - 3.6 km
  • Ontario Convention Center - 4 min drive - 3.8 km
  • Victoria Gardens - 7 min drive - 9.4 km

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Toyota Arena
Take advantage of free breakfast, dry cleaning/laundry services, and a business center at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Express check-out, a water dispenser, and a TV in the lobby
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Nov 24, 2024 start from CA $131.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 mi (5 km) of Toyota Arena, Ontario Convention Center, and Cucamonga-Guasti Regional Park. Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario are also within 3 mi (5 km).

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sacha

Stayed 1 night in Oct 2024

10/10 Excellent

Linda, Twenty Nine Palms

Liked: Cleanliness, amenities
Friendly fast efficient and comfy beds
Stayed 1 night in Nov 2024

8/10 Good

Shannetta

Liked: Cleanliness, staff & service
The property is an secluded area and safe. Staff nice.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Travelled with group
Disliked: Staff & service
The rooms felt a bit dated and the ac stopped working in all the rooms on the last day of our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. The location is good for anyone visiting in the area, from Ontario to Rancho Cucamonga to Upland to Claremont to La Verne. Good freeway access, close to Ontario Airport, and plenty of shopping) eating options nearby. Service always friendly, rooms large and comfortable, nice shower/bath and clean. Overall, good for business or personal travel.
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jefffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice, had a good staff.
Stayed 2 nights in Oct 2024

8/10 Good

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy from front desk was an excellent and professional guy
Stayed 2 nights in Sep 2024

4/10 Poor

Misty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Travelled with partner
Liked: Staff & service, amenities
The staff was great. The condition of the property was not so great.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua, California city

Stayed 1 night in Aug 2024

8/10 Good

Adrena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

6/10 Okay

Néstor, Paso Robles

No house keeping,
Stayed 2 nights in Aug 2024

10/10 Excellent

Angeline, Lucerne Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was pretty clean and had the basics you expect from a hotel it was nice.
Stayed 1 night in Aug 2024

6/10 Okay

BESSIE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was rude when I requested assistance during a Saturday morning breakfast. It was only 9:15 am, and no one there but me, and the only pot of hot breakfast which is oatmeal was already empty and no one there to ask so I went to the front desk and advised her of the situation. Her response was shocking: "IT'S NOT MY JOB" . I told her if she can just send someone to check or replenish the food. When the staff came and seeing that I'm the only one there, she rudely accused me of leaving the bread plastic cover/flap open. WHY DID YOU LEAVE THE FLAP OPEN? IT'S SUPPOSED TO BE CLOSED. And I have not even started getting my breakfast. And why even tell your guests that? There is no excuse for talking to your guests like that. And they're only serving continental breakfast and cannot maintain it? The lady who managed it on weekdays was great. She kept it clean and replenished and very friendly. Kudos to Barbara. Sad that she is not there on weekends. The bathroom is also not clean: toilet has water stains and vent ducts had thick black dust in bathroom wall. When I checked out on Sunday am and asked for a printout of my bill, the front desk clerk printed it but asked me to walk in and grab it from the printer myself. Why, if all she has to do is grab it and hand to me?
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

it was alright!
Stayed 2 nights in Aug 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service
The property was good for the price. The staff friendly and helpful. Room could have been better cleaned but okay
Stayed 3 nights in Jul 2024

10/10 Excellent

Vickneswaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing to improve is breakfast menu for example by adding some protein options such as scrambled eggs, chicken, etc.
Stayed 4 nights in Jul 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024