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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention center in London City Centre with a 24-hour fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Plaza Executive Double
Exterior
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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8.2 out of 10, Very good, (2025)
The price is CA $121
CA $145 total
includes taxes & fees
Feb 9 - Feb 10
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About the area

Map
18-30 Lexham Gardens, London, England, W8 5JE

What's nearby

  • Imperial College London - 11 min walk
  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Upscale hotel near Kensington High Street
Located close to Natural History Museum and Royal Albert Hall, The Park City Grand Plaza Kensington provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), luggage storage, and meeting rooms
  • An elevator, multilingual staff, and tour/ticket assistance
  • Concierge services, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the overall value, helpful staff, and proximity to public transit
Room features
All 76 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and minibars. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is The Park City Grand Plaza Kensington pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of Jan 21, 2025, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on Jan 28, 2025 start from CA $164.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park City Grand Plaza Kensington?

This hotel doesn't offer parking.

What time is check-in at The Park City Grand Plaza Kensington?

Check-in start time: 2:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Park City Grand Plaza Kensington?

Check-out is at 11 AM.

Where is The Park City Grand Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road, Kensington High Street, and Natural History Museum. Hyde Park and Kensington Palace are also within 1 mi (2 km). Earl's Court Station is 8 minutes by foot and Gloucester Road Underground Station is 9 minutes.

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Rooms are of great size and bathrooms are pretty big. Anything we needed, within minutes was delivered upstairs. Overall, great experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Poppy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything was superb during my stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 4 nights in Dec 2024

8/10 Good

Jehu

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay, the area was very nice and the bed was very comfortable!
Stayed 3 nights in Dec 2024

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four were very comfortable in the large family accommodation. Clean, quiet, easy walk to transportation.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location within easy walking distance to Earl’s Court and Gloucester Road underground stations. Excellent Sainsbury’s grocery store next door.
Stayed 6 nights in Dec 2024

6/10 Okay

Karen, Franklin

Stayed 2 nights in Nov 2024

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanuit de Metro 10 minuten lopen. mooie kamer, ontbijt hebben wij niet genomen. zeer vriendelijk personeel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thinh, COURTENAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Sunny

Liked: Staff & service
Great area..average/old property and furnishing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This place is wonderful - great neighborhood - walking distance to the tube and a lot of great eateries close by! The room was immaculate and the staff beyond kind.
Stayed 13 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely an older building there are many much needed updates. However, I had a very pleasant stay and the stuff was so helpful and kind.
Stayed 1 night in Dec 2024

8/10 Good

michelle

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Travelled with partner
Liked: Property conditions & facilities
We arrived at the hotel after being awake for 28 hours. We were exhausted and just wanted to go to sleep in our room. However, when we got to the room there was no heat, ie the vents weren’t working, and because management obviously knew it wasn’t working, they had placed two crappy electric oil heaters in the room. Despite this half hearted attempt to heat the room, the small heaters were hopelessly inadequate as the room had 15 foot ceilings. The room was freezing. We went down to the desk and complained, and they said they knew about the issue, saying it was “limited.” However, they weren’t very apologetic about it. We asked to be moved to another room, but staff didn’t really want to comply, saying it could be arranged for the following night. Also, while we like a firm bed, this was by far the hardest bed we had ever slept in. We complained about it as well, and a couple of thin toppers were brought up. Staff informed us the beds were exactly the same in every room. We decided to leave but we weren’t guaranteed we’d be refunded for the remaining two nites. Apparently that was up to the discretion of the reservationist. We never heard back from them as promised, so we called the desk in the AM and inquired - they knew Nothing about it and apparently, the email they had promised to send the reservationist was never sent. Finally at the 11th hour (literally, ie checkout time,) we heard they had deigned to refund us for the outstanding two nites. Never. Going. Back.
Stayed 3 nights in Nov 2024

8/10 Good

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is relatively large. Easy walk to Earl's court station. Pillow has bad smell, but staff was quick to offer replacement. Missing a desk lamp, but staff was willing to find me one after two calls.
Stayed 5 nights in Nov 2024

8/10 Good

Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean but it was very hot. The staff did bring us a few floor standing fans to make the temperature more bearable.
Stayed 2 nights in Nov 2024

8/10 Good

Esther

Stayed 2 nights in Nov 2024

10/10 Excellent

Luisita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near transportation access. Nice area and accessible to Hop On Hop Up station to check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

SERGEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

4/10 Poor

Solange

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property is beautiful however everything about the use of the room was not explained.
Stayed 1 night in Nov 2024

2/10 Terrible

Emma

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Staff were rude every time we interacted with them, the room was exceptionally noisy. Either someone inside the hotel or just outside played Indian music until 2am every night of our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all do lovely, the room was exactly what we needed and looked just like the photos, very clean and most importantly very safe and close to trains and buses
Stayed 6 nights in Oct 2024

10/10 Excellent

David, Charleston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a very pretty street convenient to the Underground and traveling from Heathrow. Easy walk to sights around Kensington.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arsine

Stayed 3 nights in Oct 2024