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Novotel London Canary Wharf Hotel

4.0 star property
Eco-certified London hotel in Canary Wharf with a fitness center

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Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Exterior
Cocktail bar
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Radisson Blu Hotel, London Canary Wharf East

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (1005)
The price is CA $197
CA $236 total
includes taxes & fees
Mar 3 - Mar 4
Radisson Blu Hotel, London Canary Wharf East
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About the area

Map
40 Marsh Wall, London, England, E14 9TP

What's nearby

  • Tower Bridge - 7 min drive
  • ExCeL Exhibition Centre - 8 min drive
  • Tower of London - 8 min drive
  • London Bridge - 10 min drive
  • O2 Arena - 11 min drive

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bagel Factory - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • Bokan 38/39

About this property

Novotel London Canary Wharf Hotel

Upscale eco-certified hotel near Thames River
At Novotel London Canary Wharf Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Canary Coffee, the on-site coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), express check-out, and multilingual staff
  • A vegetable garden, a computer station, and smoke-free premises
  • A water dispenser, secured bicycle storage, and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 313 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on Mar 21, 2025 start from CA $209.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel London Canary Wharf Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Novotel London Canary Wharf Hotel?

Check-out is at noon.

Where is Novotel London Canary Wharf Hotel located?

Located in Canary Wharf, this eco-certified hotel is 0.7 mi (1.1 km) from Thames River and within 3 mi (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 mi (5 km). Heron Quays DLR Station is 6 minutes by foot and South Quay DLR Station is 6 minutes.

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Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Very good and great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Dionne

Me and my partner enjoyed his stay for his birthday would do it again
Stayed 1 night in Feb 2025

10/10 Excellent

Kahmal

It’s was great
Stayed 2 nights in Jan 2025

10/10 Excellent

ranjan

value for money for London .very hard working staff at brekfast .worked hard i think they need a bigger coffee machine or have 2 .
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Such an amazing hotel! Don't hesitate to book this place. Just do it, you'll thank me later!
Stayed 2 nights in Jan 2025

8/10 Good

funmi

Perfect for my needs and liked the sauna
Stayed 1 night in Dec 2024

10/10 Excellent

monique

The property was great. It was clean and fresh and our room was remade every morning. The people at reception were very friendly. I would recommend this property highly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Great welcome from reception, good location and nice bar on 38th floor looking across London
Stayed 1 night in Dec 2024

8/10 Good

Evangeline

We enjoyed the view from our room. The front area staff were helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

The receptionest was extremly kind it was a lovely stay the brekfast is very good but really packed and understaffed
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Amazing hotel for a short break- fantastic rooms and views! The food, bar and staff were fantastic. The pool was a little cold and the queues for the lifts were only slight negatives.
Stayed 1 night in Nov 2024

4/10 Poor

Ravindra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room not clean, staff overwhelmed in restaurant.
Stayed 1 night in Jan 2025

8/10 Good

Ricardo

Nice place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Adama

Very nice room service was great defl recommended
Stayed 3 nights in Oct 2024

4/10 Poor

Mujgan

Disliked: Staff & service
.
Stayed 1 night in Jan 2025

8/10 Good

M

Great hotel and location, few missing features
Overall great, spacious, comfortable! Only downsides no Smart TV, and our room did not have a coffee machine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aileen

Rado was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Lovely stay
Staff were courteous and helpful. We had spectacular views of London and enjoyed the views from the bar and during breakfast. A short walk from the shops and restaurants at Canary Wharf so an ideal location.
Stayed 1 night in Aug 2024

8/10 Good

Bally

Great stay shame the roof too was closed will be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Roy

Lovely hotel and views! Good breakfast!
Stayed 3 nights in Jul 2024

10/10 Excellent

Othello

The check-in process was easy; the staff was outstanding. The breakfast was one of the highlights of our stay and the dining staff went above and beyond to accommodate us including daily reserving a table for six and making jokes that made our party feel comfortable and welcome. When we return to London (from the U.S.) we will look no farther for our hotel stay than Novotel, Canary Wharf.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Very nice hotel
The room and the facilities were excellent,
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Loved the hotel!! Area was a bit too remote, and too much construction made accessing the hotel difficult.
Stayed 7 nights in Aug 2024

10/10 Excellent

Carolyn

Excellent hotel, rooms lovely. We were upgraded to a city view room which was amazing
Stayed 4 nights in Jul 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0