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citizenM London Victoria Station

4.0 star property
Property with a 24-hour business center, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Exterior
Property amenity
Interior
Property amenity
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Fan
Private bathroom
Hair dryer
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk - 0.4 km
  • Buckingham Palace - 11 min walk - 0.9 km
  • Big Ben - 20 min walk - 1.7 km
  • Piccadilly Circus - 6 min drive - 2.9 km
  • London Eye - 6 min drive - 3.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), a water dispenser, and smoke-free premises
  • A front-desk safe, multilingual staff, and a 24-hour front desk
  • Coffee/tea in the lobby, an elevator, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 226 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English

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Front of property

Hotel Riu Plaza London Victoria

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  • Free WiFi
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  • Air conditioning
8.8 out of 10, Excellent, 2,093 reviews
The price is CA $199
CA $239 total
includes taxes & fees
Mar 30 - Mar 31
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Mar 30, 2025 start from CA $172.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 15-minute walk of Victoria Station Travel Information Centre, Buckingham Palace, and Green Park. Hyde Park and Big Ben are also within 1 mi (2 km). Victoria Underground Station and London Victoria Station are within a 5-minute walk.

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citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1299 out of 1699 reviews
Rating 8 - Good. 302 out of 1699 reviews
Rating 6 - Okay. 60 out of 1699 reviews
Rating 4 - Poor. 19 out of 1699 reviews
Rating 2 - Terrible. 19 out of 1699 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Loved this hotel! Super nice staff and convenient to train and all London activities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Great place lovely staff
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Stayed twice while in London, a good value close to the train station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Arian

Great accommodations for having a place where to crash after a lot of walking around London. Their wifi is the best of all hotels I've stayed in.
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Love this hotel. Easy walking distance to Victoria Station and good restaurants. Hamilton and Wicked plays are within a block of the hotel. Easy to navigate around the area. Good location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Brent

Amazing and friendly staff. Cool hotel and close to so many wonderful restaurant and shopping options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Laurie

Loved the location price and technology.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

One of the best hotels I’ve stayed in
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Really easy check in. Room was awesome, staff was awesome! Would recommend to anyone
Stayed 1 night in Mar 2025

8/10 Good

Cameron

Overall a good place to stay, great location close to rail, underground, and bus stops. Also close to lots of restaurants and stores. Only things I didn't like were the location, it felt a bit run down around the block and also the pillows were not very good.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

The staff was stellar! And my room was clean, comfortable, and quiet!
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Easily accessible, transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

EMILIO

Excellent hotel , modern and amazing location , modern room and great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

John

The bed was extremely comfortable and property was clean .customer service was excellent. Very modern
Stayed 1 night in Mar 2025

10/10 Excellent

Yulia

Loved Friendly staff, great location, fully digital room controls
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Excellent hotel in a great location
Excellent location, clean hotel, nice rooms and friendly staff, would recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Fina

The location is close to the metro and convenient. The room was tidy and clean. Staffs were helpful and it was a pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Victoria

Loved the place. Even through the rooms were small, the amenities were top of the line and super amazing stuff!!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

William Troy

Very modern hotel excellent decorations and friendly people
Stayed 6 nights in Dec 2024

10/10 Excellent

Chun yin

Nice hotel, nearby Victoria Station, steps to the Big Bang and the Buckingham Palace
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Great location, modern, clean and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Very clean and modern with welcoming staff
Stayed 1 night in Jan 2025

10/10 Excellent

Demple

Very modern and accessible
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

As always CitizenM lovely and the staff marvelous
Stayed 5 nights in Feb 2025

10/10 Excellent

Leah

My teen daughter & I had an excellent stay for a week at the Citizen M Victoria Station. Our room was thoughtfully designed for function & style. The iPad control for EVERYTHING was intuitive & helpful in setting the room to our preferences. The staff as incredibly helpful & accommodating. Would definitely staff again.
Stayed 6 nights in Feb 2025