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citizenM London Victoria Station

4.0 star property
Property with a 24-hour business center, near Buckingham Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hydromassage showerhead
Hair dryer
Eco-friendly toiletries
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Fan
Hydromassage showerhead
Hair dryer
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hotel Riu Plaza London Victoria
Breakfast included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1677)
The price is CA $243
CA $292 total
includes taxes & fees
Nov 24 - Nov 25
Hotel Riu Plaza London Victoria
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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk - 0.4 km
  • Buckingham Palace - 11 min walk - 0.9 km
  • Westminster Abbey - 15 min walk - 1.3 km
  • Big Ben - 20 min walk - 1.7 km
  • Piccadilly Circus - 6 min drive - 2.9 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Close to Westminster Abbey and Big Ben, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe, and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), smoke-free premises, and a water dispenser
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Coffee/tea in the lobby, multilingual staff, and a TV in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 226 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Dec 15, 2024 start from CA $271.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Victoria Palace Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Green Park are also within 15 minutes. Victoria Underground Station and London Victoria Station are within a 5-minute walk.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1111 out of 1452 reviews" "
Rating 8 - Good. 258 out of 1452 reviews" "
Rating 6 - Okay. 51 out of 1452 reviews" "
Rating 4 - Poor. 14 out of 1452 reviews" "
Rating 2 - Terrible. 18 out of 1452 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this brand. I mean I love it. Nothing to criticize. The concept is amazing and well executed. The staff is very friendly and professional. I will come back soon!
Stayed 2 nights in Nov 2024

10/10 Excellent

Genghua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

B
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying at CitizenM hotels for a few years now. Excellent rooms, funky, well equipped and all topped off with having great staff. Not price busting & will stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where to small.
Stayed 9 nights in Nov 2024

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable bed and clean hotel. Staff were very helpful and friendly. Conveniently located near Victoria station but lots of homeless people around the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro, very nice staff, good breakfast, very clean and modern rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt really safe and also process is really easy for almost everything.
Stayed 4 nights in Nov 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, very close to the tube.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tube, we walked to buckingham palace, Westminster, London eye all easily from the hotel. Room was a great place to sleep the lobby bar was excellent and food was pretty good! Would easily stay again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Tony

Stayed 2 nights in Jun 2024

8/10 Good

Muhammad Abbas Ali

Liked: Staff & service, amenities, property conditions & facilities
Needs to improve the Air conditioning
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Travelled with partner
Went to see a show and this was just around the corner. Pillows were hard though
Stayed 1 night in Nov 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic. A kettle in the room would be nice though 😊 Worth downloading the app, it genuinely made the stay more fun.
Stayed 1 night in Nov 2024

10/10 Excellent

Robel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Anizia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location…professional courteous staff…delicious breakfast! An overall good stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee and breakfast. Walking distance to Westminster Abby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM is the Apple of hotels. It is planned to the infinite exacting detail. It is crisp, ultra-contemporary and clever. Cool exudes everywhere. This staff is exceedingly nice, the breakfast is great, and the lounge is fabulous— a super hang. The bed is comfortable in the room is as ergonomic as I have ever seen in the hotel. There is great and often whimsical art and the rooms, hallways elevators, and especially the lounge, which doubles as a fun and thoughtful library of coffee table books, trashy novels, and miscellaneous titles. I could go on and on— wait, I already have.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a weekend and had a wonderful experience. Checkin was great (2pm which is amazing), the rooms were wonderful and so clean. We loved that the floors were wood and not carpet. The bed was so comfortable!! We also loved the concept of the ipad in the room and made everything super easy. I would definitely recommend staying here and I hope I can in the future!!
Stayed 2 nights in Oct 2024

10/10 Excellent

PING HEI

Stayed 2 nights in Oct 2024

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool and new. Had an iPad with all controls in the bedroom. Quirky new modern hotel. Amazing rainfall shower with detachable head. Very friendly and helpful staff. Free breakfast for my son who is below 10 yrs old so free. Amazing location to Buckingham palace etc. Clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Chalermporn, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo, Geneva

Stayed 3 nights in Sep 2024