6/10 Okay
Verified traveller
Aug 19, 2019
Disliked: Cleanliness
Great location but property poorly kept/unclean
We met at this location with 3 families for a week at the beach. Host was unavailable so she sent friend who only spoke Spanish (we do not) so unable to get information about the property. We found the property very poorly cleaned, dishwasher broken, dirty appliances, and AC unit downstairs ineffectual. I immediately communicated this to host but was not given any compensation or mitigation in response. Communication was patchy - asked where trash goes in Tues and didn’t hear back until Fri. We had to buy trash bags, toilet paper, beach towels, and dishwashing liquid for the house.
There is only one A/C unit in a bedroom that was fantastic but did not cool any other rooms. So one couple was comfortable and the rest were warm. Only one mobile fan was provided. In fact, one family left early because they were so uncomfortable. Only one towel per person was provided - they were cheap and small in general. The pool and outdoor area was lovely. The location is very close to the beach if you’re ok with a hike down/up a narrow road. It’s a busy beach so not having to drive is great. Groceries are within 5-10 min drive. Overall, we were most displeased with the state of the interior, amenities, and host’s disinterest in accommodating our requests. We were quite happy with location and pool area.
Verified traveller
Stayed 5 nights in Jul 2019