6/10 Okay
Ashley D.
Jan 1, 2025
Could have been better
The house itself was okay-ish for a one night stay.The fenced private back yard and location were great.Under the beds and bathroom shower could have been cleaned much better for the cleaning rate they chargeCommunication was difficult! I emailed asking about when I would receive the access code, etc. No response. Emailed the morning of check in, no response. Had to contact VRBO and have them reach out to get any information. After arriving late from traveling all day, I got my child in the bath only to realize there were no towels of any sort in the house. Emailed the property manager and was given a code to access the cleaners closet. Good thing we were only staying one night because there were only 3 towels in there ( enough for each of us). Since my daughter was already in the tub we ended up using paper towels to dry her off!! While the response we received was apologetic, that is not acceptable. There was also no “welcome book”, or check out information available to us. The location was great but will not stay again
Ashley D.
Stayed 1 night in Dec 2024