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Pacific Cebu Resort Mactan powered by Cocotel

3.5 star property
Beachfront resort with relaxing spa services

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pacific Cebu Resort Mactan powered by Cocotel

2 outdoor pools, free cabanas, pool umbrellas
Exterior
Deluxe Garden View Room
Restaurant
Outdoor wedding area

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is CA $81
CA $100 total
includes taxes & fees
Nov 15 - Nov 16
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Room

Highlights

Balcony or patio
Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 344 sq ft
  • Sleeps 6
  • 1 Twin Bunk Bed

View all photos for Villa, Garden View

Villa, Garden View

Villa, Garden View

Highlights

Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 570 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
Free bottled water
In-room safe
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Garden View Room

Deluxe Garden View Room

Deluxe Garden View Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
Free bottled water
In-room safe
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
Free bottled water
In-room safe
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony or patio
Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Electric kettle
  • 614 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for SPA Villa

SPA Villa

SPA Villa

Highlights

Patio
Private outdoor spa tub
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Barangay Subabasbas, Mactan Island, Lapu-Lapu, Cebu, 6015

What's nearby

  • Mactan Doctors' Hospital - 5 min drive
  • Gaisano Grand Mall Mactan - 6 min drive
  • Mactan Town Center - 7 min drive
  • Jpark Island Waterpark - 7 min drive
  • Magellan Monument - 12 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 38 min drive

Restaurants

  • ‪Lala Land Cafe - ‬8 min drive
  • ‪The Avery19 Bistro - ‬7 min drive
  • ‪Cafe Engelberg - ‬6 min drive
  • ‪Earth Restaurant - ‬6 min drive
  • ‪Salt & Sky Roof Bar - ‬6 min drive

About this property

Pacific Cebu Resort Mactan powered by Cocotel

Family-friendly resort located in Suba Basbas
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Pacific Cebu Resort Mactan powered by Cocotel. This resort is a great place to bask in the sun with a private beach, scuba diving, and snorkeling. Treat yourself to spa services, such as a body wrap, a body scrub, or a massage. Enjoy the gym, as well as activities like basketball, parasailing, and boat tours. Free WiFi in public areas is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • A TV in the lobby, wedding services, and tour/ticket assistance
Room features
All 135 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like safes and free bottled water.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Housekeeping and phones

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 600 for adults and PHP 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkeling
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • No elevator

More

  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1800 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 600 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Rollaway bed fee: PHP 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash

We should mention

This property does not have elevators

Property is also known as

Cebu Pacific Inc
Cebu Pacific Resort
Pacific Cebu International Inc
Pacific Cebu International Inc Lapu Lapu
Pacific Cebu International Resort
Pacific Cebu Resort
Pacific Cebu Resort International
Pacific Cebu Resort International Inc
Pacific Cebu Resort International Inc Lapu Lapu
Pacific Resort Cebu
Pacific Cebu Resort Lapu Lapu
Pacific Cebu Lapu Lapu
Pacific Cebu Lapu-Lapu
Pacific Cebu Resort
Pacific Cebu Resort Mactan powered by Cocotel Resort
Pacific Cebu Resort Mactan powered by Cocotel Lapu-Lapu
Pacific Cebu Resort Mactan powered by Cocotel Resort Lapu-Lapu

Frequently asked questions

Does Pacific Cebu Resort Mactan powered by Cocotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Pacific Cebu Resort Mactan powered by Cocotel?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Pacific Cebu Resort Mactan powered by Cocotel on Nov 15, 2024 start from CA $81.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Cebu Resort Mactan powered by Cocotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Cebu Resort Mactan powered by Cocotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Pacific Cebu Resort Mactan powered by Cocotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Pacific Cebu Resort Mactan powered by Cocotel?

Check-out is at noon.

Does Pacific Cebu Resort Mactan powered by Cocotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 900 per vehicle applies.

Where is Pacific Cebu Resort Mactan powered by Cocotel located?

Nestled on the beach, this Suba Basbas resort is 2.5 mi (4 km) from Gaisano Grand Mall Mactan and 2.8 mi (4.6 km) from Mactan Doctors' Hospital. Mactan Shrine and Jpark Island Waterpark are also within 6 mi (10 km).

Pacific Cebu Resort Mactan powered by Cocotel Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 546 reviews" "
Rating 8 - Good. 200 out of 546 reviews" "
Rating 6 - Okay. 133 out of 546 reviews" "
Rating 4 - Poor. 71 out of 546 reviews" "
Rating 2 - Terrible. 49 out of 546 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
great resort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Apr 2024

2/10 Terrible

Christopher E

Stayed 1 night in Mar 2024

4/10 Poor

Fern

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best restaurant and waiter/waitress are so polite clean and good customer service
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Room comfort
Disliked: Property conditions & facilities
A property with potential
Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.
Stayed 2 nights in Aug 2023

2/10 Terrible

JERALYN

Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs better customer service. I booked for my daughter who is currently on her summer vacation. She was with her cousins, so we booked additional rooms because the resort refused them to walk around or even check out the place. Even if they walk to the side of the swimming pool, someone will follow them and bring a piece of paper to try to collect payments. The resort collected other fees upon checkout, saying it was for an upgrade. Please stay away from this resort. They're ripped off. The resort itself is terrible—tiny swimming pool and bugs all over.

4/10 Poor

Harmilieza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We chose family suite, the couch soo dirty, there' a terrace but wont provide tables and chairs if u want room service..i've stayed here before no improvement sa room, locks and the breakfast food, what happened, no longer buffet?!!..ok lang ala carte but longganisa of jollibbee is much yummier than what they served...never ever will i come.back to that resort!!!
Stayed 1 night in Apr 2023

4/10 Poor

Maricel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Jondee, Gatineau

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back
Stayed 1 night in Jun 2022

10/10 Excellent

Jondee, Gatineau

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back
Stayed 1 night in Jun 2022

2/10 Terrible

Mary Anne

Travelled with family and small children
May we request for rebooking of our schedule. When we arrived at the resort on December 20, 2021 at 11pm due to 3x delayed of air flight it is not operational. The resort has no prior notice or advise that they were not operating due to typhhon affected. Hoping that Expedia could help us to rebook our schedule since it was not use and it is paid already.
Stayed 3 nights in Dec 2021

8/10 Good

Peter Van

Liked: Cleanliness, staff & service
Just OKAY
I am very satisfied with how friendly and courteous the staff members are but I am not happy with the room condition. The air conditioning was so bad. I did ask for electric fan but they do not have any and ended up not having a good night sleep. The bathroom drain are clogged too causing the water to flood the floor and bathtub. Food was great, simple yet tasty.
Stayed 1 night in Aug 2020

2/10 Terrible

Janet

Stayed 4 nights in Mar 2020

2/10 Terrible

Dennis Jr

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It can be improved!
The surroundings is very dirty and untidy. The bed linens and towels looks very old and dirty. Breakfast choices in the buffet must be improved including hygiene. Staff must be trained in terms of customer service and attention to details.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

2/10 Terrible

Arnel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all I have 2 room for three days, I was so disappointed for what I paid, my reservation was in each room one double , and one twin, which what I paid online, when I checked in was given me two twin, of course I did complain to receptionist, and she said no available room, to be given to me, this is a big mistake, every day I ask for towel hand towels coffee some creamers some towels are brown colors already means too old, that’s why I ask again sometimes, Room service are very poor, this all my experience on this hotel,
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STEER AWAY FROM THIS RESORT
BEWARE AND BE CAREFUL WITH THIS RESORT FOR CHARGING ITEMS YOU DID NOT CONSUME. I AM A DISGRUNTLED CUSTOMER. IT STARTED WITH WAITING FOR OVER 2 HOURS FOR OUR ROOM TO BE AVAILABLE. NEXT DAY WHEN CHECKING OUT THEY CHARGED US FOR A BOTTLED WATER WE NEVER TOOK AND WHEN WAITING FOR THEM TO SORT OUT, I DECIDED TO PAY IT AS WE STILL HAVE A LONG TRIP AHEAD OF US UNTIL THE WOMAN SAID WE BETTER JUST PAY FOR IT. THIS MADE ME MAD THAT I REFUSE TO PAY INSTEAD. A GOOD MAN AT RECEPTION, WHO SERVED US THE DAY BEFORE, ADVISED THE WOMAN AT RECEPTION TO DISREGARD THE CHARGE. THERE ARE A LOT OF GOOD ACCOMMODATIONS IN THE AFEA. STAY AWAY FROM THIS RESORT 😡😡😡
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Below average
Hotel was not exactly what was represented in the pictures online. Rooms were dated, dusty, and had unprofessional looking ad-on lighting installed. The “beach” was terrible. The water was laden with seaweed and not swim able. The staff were friendly and accommodating. If not for them, the hotel would have been a bust.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

gregory

Liked: Cleanliness
Disliked: Staff & service
Okay but not great
Room we stayed in was dated however hotel in general was nice, staff also didn't apply happy hour when we used the bar and we had to ask them to do this
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eating out side, not good parking, hard to find, small beach
Stayed 2 nights in Oct 2019

2/10 Terrible

Dan, Minnesota

Disliked: Cleanliness, property conditions & facilities
Terrible service. Charge for everything. Far from anywhere. Very dirty room
Stayed 3 nights in Nov 2019

6/10 Okay

Alfonso A

Travelled with family
Good trip
It was good
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They charge 900php for an airport transfer when a cab or any other transportation is half that price. 50% of your food order from outside the resort so you’re forced to eat their overpriced bad restaurant food (club sandwich hard meat, pizza with cardboard dough, fettuccine with 4 little shrimp, adobo fried rice with adobo on a teeny tiny sauce dish to mix to the fried rice, etc!). Breakfast was free for 2 so our son (our 3rd confirmed companion) was 600php with basically last night’s leftover meat dishes and powdered drinks! Not to mention the loud music and groups all over that they host activities for. Was not relaxing at all. The beach area had so much washed up trashed on the side during low tide, specially on the concrete walkway out to the ocean (yuck it stunk!). That concrete walkway is also not complete done and breaking apart towards the end with metal wires. The pool on their main photo is not accessible to just anyone but only to guest who booked that building behind it. The cabana cushions, pillows, and towels were dirty and dinghy. Oh and not to mention the snake at the walkway to our room! Only great thing about the place are the friendly staff. Playing off as a 4 star resort with 4 star resort prices for a 2 star hotel!!!
Stayed 2 nights in Aug 2019