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Sheraton Maui Resort & Spa

4.0 star property
Ocean-view resort with a poolside bar, near Whalers Village

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
In-room safe, desk, blackout drapes, iron/ironing board
5 restaurants, breakfast served
Property amenity
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Gym
    Gym

Room options

Available filters for rooms
Showing 33 of 33 rooms

Suite, 1 Bedroom, Ocean View, Beachfront

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 355.8 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View

Suite, 1 Double Bed, Non Smoking, Ocean View

Suite, 1 Double Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Separate bedroom
  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Living room

Suite, 2 Double Beds, Non Smoking

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Room, 1 King Bed, Non Smoking, Resort View

Room, 1 King Bed, Non Smoking, Resort View

Highlights

Lanai
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 340 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Resort View

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 340 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Lanai
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 340 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 340 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Lanai
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living room

Suite, 1 King Bed, Non Smoking

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 854 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, View

Presidential Suite, 1 King Bed, Non Smoking, View

Presidential Suite, 1 King Bed, Non Smoking, View

Highlights

Lanai
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Mini-fridge
  • 1600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Combined shower/tub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Oceanfront

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible Room)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible Room, Tub)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Resort View (Mobility Accessible Room, Tub)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible Room, Tub)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible Room, Tub)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Resort View (Hearing Accessible Room)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Partial Ocean View (Hearing Accessible Room)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Hearing Accessible Room)

Highlights

Lanai
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
HDTV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761

What's nearby

  • Kaanapali Beach - 3 min walk - 0.3 km
  • Black Rock - 9 min walk - 0.8 km
  • Whalers Village - 12 min walk - 1.1 km
  • Kaanapali Golf Courses - 16 min walk - 1.4 km
  • Kaanapali Kai Course at Kaanapali Golf Resort - 17 min walk - 1.5 km

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪Häagen-Dazs - ‬9 min walk

About this property

Sheraton Maui Resort & Spa

Upscale family-friendly resort near Kaanapali Beach
Close to Whalers Village, Sheraton Maui Resort & Spa provides a poolside bar, a grocery/convenience store, and a terrace. With a beachfront location, beachfront dining, and scuba diving, this resort is the perfect place to soak up some sun. Indulge in a massage, a body treatment, and a body wrap at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Enjoy the 24-hour gym, as well as activities like snorkeling. Stay connected with free wired internet, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool with a lazy river, a waterslide, and sun loungers
  • 3 outdoor tennis courts, valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and express check-in
  • A ballroom, wedding services, and games
  • Guest reviews speak highly of the helpful staff
Room features
All 508 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and shower/tub combinations
  • 50-inch HDTVs with premium channels
  • Lanais, recycling, and mini fridges

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Waterslide

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 8.80 per accommodation, per night
  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

Does Sheraton Maui Resort & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Sheraton Maui Resort & Spa?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Sheraton Maui Resort & Spa on Dec 16, 2024 start from CA $516.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Maui Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Maui Resort & Spa?

Self parking is available for USD 39 per night. Valet parking is available for USD 49 per night.

What time is check-in at Sheraton Maui Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Maui Resort & Spa?

Check-out is at 11 AM.

Where is Sheraton Maui Resort & Spa located?

Nestled on the beach, this Kaanapali resort is within a 15-minute walk of Kaanapali Beach and Whalers Village. May's Beach and Black Rock are also within 10 minutes.

Sheraton Maui Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1007 reviews" "
Rating 8 - Good. 258 out of 1007 reviews" "
Rating 6 - Okay. 138 out of 1007 reviews" "
Rating 4 - Poor. 60 out of 1007 reviews" "
Rating 2 - Terrible. 51 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arun F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place to end our vacation. Staff were truly outstanding!
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2024

10/10 Excellent

Holly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Ashlyn Vy

Travelled with family
Liked: Property conditions & facilities
I stayed in Sheraton Maui Resort & Spa for 3 nights. The second day, they forgot to clean up my room. I called one time at 3pm and they told me they will come a few mins. But I waited that until 5:45pm nobody showed up to clean my room. So, I must go to the front desk to request service my room. The hotel room is not cheap and I must pay the service fee but I can not believe that they forgot to clean up my room. I think you should improve your service. Thank you! Ashlyn Dang
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia, lafayette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one very friendly, easy to get around very clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not a fan of writing all sorts of reviews, but in this case I want to share my impressions from the point of view of an elderly person: amazing attitude towards us from the first to the last moment, thank you dear Irene and Ivy for doing above and beyond to upgrade us to the most comfortable room, taking into account our needs. Thank you dear Betty! thanks to you our room sparkled with cleanliness and freshness! for providing us with everything we needed! For those who like to swim and snorkel in sea water: amazing! crystal clear water with striped fishes and turtles that are not afraid of people! sandy beach and sandy bottom, convenient to get in and out - important if you are over 65.. Unlimited beach towels. For pool lovers: great! a lot of sun loungers, the pool is large and has different depths: gradually up to 1.5m and up to 2.5m, which is great for tall people. The water is always fresh and clean. Complementary Trolley bus will take you to the Whaler Village for shopping and to visit restaurants or to buy food in the ABC stores. With UBER about $10 to Safeway. From and to the airport about 45 min, UBER $82-$92. Finally: we had a great vacation, and of course we are already planning to come to our Sheraton next May!
Stayed 12 nights in Oct 2024

10/10 Excellent

liu

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing stay at the Sheraton Maui, the resort is clean and staff are friendly. Shopping and other restaurants are walking distance.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My problem is with Expedia. Expect a call soon.
Stayed 8 nights in Oct 2024

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicely located among other nice resorts. Beautiful views of the beach and of the island of Lanai and Molokai.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were spendid and the views spectacular. However, I wish there were sliding screen doors so we could enjoy the island breeze in our room and more than 2 fire pits on the grounds.
Stayed 3 nights in Oct 2024

6/10 Okay

Jason

Disliked: Staff & service
Beach was great.
Stayed 4 nights in Oct 2024

8/10 Good

Holly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service
Staff reluctant to help with directions, rooms poorly cleaned and overall not friendly or welcoming
Stayed 7 nights in Oct 2024

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Swaroop

Stayed 4 nights in Sep 2024

10/10 Excellent

Monica

Liked: Amenities
The entire resort was beautiful and had everything from swimming, shopping, and restaurants. No need to drive anywhere and still plenty to explore. Lazy River pool and ocean near Black Rock were both enjoyable
Stayed 5 nights in Oct 2024

8/10 Good

Florence Sarcon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to snorkel and the black rock is literally in front of the property. We love the lay out of the pool. Food is ok. Hawaii is expensive as is. The flooring of the room can have cleaner carpet ( I prefer no carpet honestly but granting its beach area, must be better controlled with carpet.) the resort fee $40 each night I did not understand what we got of. I mean we still paid separately for snorkel and even floating device use. So if that’s for pool towels and kid activity, it’s a waste of our money. The beach area didn’t have enough umbrellas and lounge areas as well so that resort fee I didn’t like.
Stayed 3 nights in Sep 2024

2/10 Terrible

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome locationt
Stayed 6 nights in Sep 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0