4/10 – Médiocre
Amy
14 avr. 2025
Points forts : Propreté
Points faibles : Service et personnel
The highway noise from 1-65 is unbearably loud. All rooms with 2 queen beds are highway-facing. They need to install better windows on that side to reduce the noise. I've stayed at many motels near highways, and I've never experienced that level of noise. Earplugs did not help.
Breakfast supposedly goes until 9:00, but the eggs and sausage were empty at 8:40. Finally at 8:57 I told the woman at the front desk. She rudely said they would not bring out more. However, when I finally saw a staff member in the kitchen, she did bring out more for me.
I needed to fill up my water bottle for a long drive. I knew there was a sink on the other side of the partially-closed door to the breakfast area. It was 11:00 and I also knew breakfast was closed. I didn't think filling up my water bottle would be a problem. The same rude front desk woman yelled at me to not go in there. I asked if there was a place where I could fill up my water bottle. Instead of having a normal customer service attitude and saying I could go ahead and use the sink in the breakfast area, she said I could fill it up in the bathroom. The bathroom was locked, so I filled my water bottle with ice from the ice machine, and then with hot water from the Thermos in the lobby. As I was facing a long drive in my sleep-deprived state, pumping the nearly-empty hot water Thermos 20 times to fill up my ice-filled water bottle, I reflected on the absurdity of the situation.
PS Another guest told me the pool was ice cold.
Amy
Séjour de 2 nuits en avril 2025