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The Ritz-Carlton, Hong Kong

5.0 star property
Experience world-class luxury near Victoria Harbour where you can rejuvenate with on-site spa treatments and savor exceptional cuisine.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Hong Kong

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 bars/lounges
Grand Room, 1 Double Bed
Couples treatment rooms, spa tub, steam room, body treatments
Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 540 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 540 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 540 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 1237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 697 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 1937 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 800 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 800 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 540 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 540 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Harbor View

Club Suite, 1 Double Bed, Harbour View

Club Suite, 1 Double Bed, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 785 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 540 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 540 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 700 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Harbor View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Harbor View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 540 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 540 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

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The price is CA $652
CA $743 total
includes taxes & fees
Feb 19 - Feb 20
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About the area

Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon

What's nearby

  • Hong Kong - Macau Ferry Terminal - 6 min drive
  • Happy Valley Race Course - 7 min drive
  • Soho - 7 min drive
  • Lan Kwai Fong - 8 min drive
  • Hong Kong Convention and Exhibition Centre - 8 min drive

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 9 min walk
  • Hong Kong International Airport (HKG) - 26 min drive

Restaurants

  • ‪Pret A Manger - ‬18 min walk
  • ‪Fuel Espresso - ‬16 min walk
  • ‪Woobar - ‬18 min walk
  • ‪Joia Ristorante Italiano - ‬3 min drive
  • ‪Kitchen - ‬1 min walk

About this property

The Ritz-Carlton, Hong Kong

Luxury hotel near Victoria Harbour
Located close to West Kowloon Cultural District and Xiqu Centre, The Ritz-Carlton, Hong Kong provides a nightclub, a rooftop terrace, and a shopping mall on site. Treat yourself to a hot stone massage, a body treatment, or a facial at The Ritz-Carlton Spa, Hong Kong, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and massage treatment rooms
  • A ballroom, luggage storage, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 312 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Baby baths, children's slippers, and children's dinnerware
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels and DVD players
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 470.80 for adults and HKD 228.80 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe 103
  • The Lounge and Bar
  • Tin Lung Heen
  • Tosca di Angelo

Things to do

  • 24-hour gym
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • Wine tasting room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • DVD player
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from February 17 2025 to March 2 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 904 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 470.8 for adults and HKD 228.8 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 904 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong
The Ritz Carlton, Hong Kong
The Ritz-Carlton, Hong Kong Hotel
The Ritz-Carlton, Hong Kong Kowloon
The Ritz-Carlton, Hong Kong Hotel Kowloon

Frequently asked questions

Does The Ritz-Carlton, Hong Kong have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from February 17 2025 to March 2 2025 (completion date subject to change).

How much does it cost to stay at The Ritz-Carlton, Hong Kong?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Hong Kong on Feb 5, 2025 start from CA $612.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Hong Kong?

Valet parking is available for HKD 800 per day.

What time is check-in at The Ritz-Carlton, Hong Kong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Hong Kong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Ritz-Carlton, Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1400 per vehicle applies.

Where is The Ritz-Carlton, Hong Kong located?

Located in Yau Tsim Mong, this luxury hotel is within 1 mi (2 km) of West Kowloon Cultural District, Xiqu Centre, and Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 3 mi (5 km). Kowloon Station is only a 5-minute walk and West Kowloon Station is 9 minutes.

The Ritz-Carlton, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1001 reviews" "
Rating 8 - Good. 145 out of 1001 reviews" "
Rating 6 - Okay. 36 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wai Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and very helpful staff! It’s a must stay in Kowloon
Stayed 2 nights in Jan 2025

10/10 Excellent

Solmaz

Stayed 2 nights in Dec 2024

10/10 Excellent

Rene

Stayed 3 nights in Nov 2024

10/10 Excellent

Xiaohong

Stayed 5 nights in Nov 2024

8/10 Good

Yumiko

Stayed 6 nights in Oct 2024

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2024

10/10 Excellent

Kshitij

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Grand Room with a stunning view of Victoria Harbor and the sea. The service was exceptional, and the two-night stay was worth every penny. The room featured luxurious bedding and top-of-the-line amenities, and we enjoyed complimentary turn-down and morning cleaning each day. The staff was attentive and courteous during check-in and check-out, and the property was immaculate and spacious. Overall, a memorable experience with unparalleled views and hospitality that made our stay truly special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always !!!! I highly recommend !!!
Stayed 3 nights in Oct 2024

4/10 Poor

Chung Wah

Stayed 4 nights in Sep 2024

10/10 Excellent

Yu-Hsin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel in Hong Kong
My favorite hotel in Hong Kong
Stayed 1 night in Jun 2024

10/10 Excellent

alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel. Newer building compare with most of the hotels in central. Quiet and good service too. Will be back again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy location if you need to catch the MTR and walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel. Excellent staff and services. Very close to the high speed train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the world hotel physically. Service is excellent. Room and furniture will soon need a refresh.
Stayed 1 night in Jul 2024

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

6/10 Okay

pui yin

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel with the best views!
This is an exceptional hotel with the best views of the city... you are literally above the clouds! Definitely recommend staying at the Club level if possible. Hotel staff was absolutely amazing! Especially Mark at the Club level, he was incredible! Also at the lounge, a big thank you to Chef Tommy who made special dishes for me due to allergies, and thanks to Mia, Franco and Spencer for always being so kind and attentive! Remi at Guest Services was a delight to see every day and even helped patch up a piece of luggage that the airline broke! Thank you to Chef Alicia who made a special cake for my mother's birthday and some allergy-friendly pastries for me as well! Chef Raul was wonderful as well as Mancy at Front Desk!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaman

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Spectacular view from our Harbour view room. Very spaced room. Friendly staff. Will definitely stay here again for the next visit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tinku mammen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reasturent and courtesy of all the staff are absolutely outstanding
Stayed 4 nights in May 2024