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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Kolkata

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
Interior
2 bars/lounges
Meeting facility
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
  • 1054 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
Pillow menu
  • 1001 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, City View, Tower

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 1 Queen Bed, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Premium bedding
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Egyptian cotton linens
Memory foam bed
  • 731 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LED TV
  • 1400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Twin Beds, City View, Tower

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 2 Twin Beds, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Premium bedding
  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

House, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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4 restaurants, breakfast, lunch, dinner served; international cuisine
ITC Sonar, a Luxury Collection Hotel, Kolkata
Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (251)
The price is CA $182
CA $215 total
includes taxes & fees
Nov 24 - Nov 25
ITC Sonar, a Luxury Collection Hotel, Kolkata
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About the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046

What's nearby

  • Milan Mela - 9 min walk - 0.8 km
  • Science City - 6 min drive - 2.4 km
  • New Market - 9 min drive - 6.5 km
  • Victoria Memorial - 12 min drive - 7.7 km
  • South City Mall - 14 min drive - 9.6 km

Getting around

  • Phoolbagan Station - 5 min drive
  • Bengal Chemical Station - 6 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 34 min drive

Restaurants

  • ‪JW Marriott Hotel - ‬4 min walk
  • ‪Ottimo Cucino Italiana - ‬1 min walk
  • ‪Kimfa - ‬20 min walk
  • ‪Grand Market Pavillion - ‬6 min walk
  • ‪Darjeeling Lounge - ‬7 min walk

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Luxury hotel near New Market
Located close to Victoria Memorial and Eden Gardens, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a facial, a manicure/pedicure, and a body treatment at Kaya Kalp, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and vegetarian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Express check-out, massage treatment rooms, and outdoor furniture
  • Tour/ticket assistance, concierge services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 456 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Egyptian cotton sheets, memory foam beds, and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • 52-inch LED TVs with premium channels
  • Wardrobes/closets, recycling, and free infant beds

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 60,601 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

Frequently asked questions

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata on Nov 25, 2024 start from CA $182.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ITC Royal Bengal, a Luxury Collection Hotel, Kolkata pet-friendly?

No, pets are not allowed at this property.

How much is parking at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Self parking is free at this property.

What time is check-in at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is ITC Royal Bengal, a Luxury Collection Hotel, Kolkata located?

Located in Tangra, this luxury hotel is within 6 mi (10 km) of New Market, Eden Gardens, and Victoria Memorial. Howrah Bridge and South City Mall are also within 6 mi (10 km).

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 185 reviews" "
Rating 8 - Good. 28 out of 185 reviews" "
Rating 6 - Okay. 14 out of 185 reviews" "
Rating 4 - Poor. 8 out of 185 reviews" "
Rating 2 - Terrible. 15 out of 185 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elke

Disliked: Staff & service
The hotel is overcrowded and it's difficult to find personal to ask where to find what. There was a chewing gum of another person in my shower.
Stayed 1 night in Nov 2024

8/10 Good

Tapash

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent architecture, well maintained property friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Koushik

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is supposed to be the flagship property/hotel in Kolkata. The hotel itself is excellent, rooms and facilities are clean, rooms are very well maintained, view from room was fantastic. However, we had breakfast and afternoon tea included in our package. The breakfast area was very disappointing, extremely crowded and very poorly managed. Looks like a roadside dhaba and that too with extremely slow service. We have to wait for almost and hour to get in and then had terrible experience getting some hot food. Ordered some omelette/dosa which took for ever, and have to remind them multiple times. hotel should improve their breakfast area/facility. Similar experience at the afternoon tea area. Over congested and have to wait for all the appetizer for ever.
Stayed 2 nights in Oct 2024

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Hagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Stayed 1 night in Sep 2024

6/10 Okay

AMARJEET

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and has a warmth to it. Staff are courteous and service very professional. Location is not a very walkable one and transportation availability is limited.
Stayed 16 nights in Aug 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024

10/10 Excellent

SAKET

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024

10/10 Excellent

souvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The phone operator of the hotel was not doing her job. I called few times from overseas to connect to front desk and every time she was connecting to central reservations.
Stayed 1 night in Jul 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Indrani

Stayed 1 night in Jul 2024

4/10 Poor

SUJO

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stunning building but very poorly managed. The check in staff is not well trained. Relationship manager was not around. When you come in it’s not welcoming unlike the Taj or Oberoi’s. Carpets through out the property is quite soiled and need a quick upgrade. Avartana is a great experience if you need to take someone out for a treat. The waiters need some training on communication for how to speak when you work in a fine dining restaurant. They were kind and generous just that communication skills are poor and sounds like they have memorized and they regurgitate it with an every course of meal. This hotel has incredible potential if they focus on their human resources and hire the right talent and make the place a lot warmer with the right staffing. Just being very objective on my review with the hope ITC turns the ship around. With the huge investment they have made to built this structure I hope they focus on their human resources. Train and keep the best. Cheering you on!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
All the things were wonderful except the checkin time
Stayed 1 night in Jun 2024

10/10 Excellent

Arunasiri

Good
Stayed 3 nights in Jun 2024

6/10 Okay

Asad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff should smile a little.
the stay was lovely evrything was A class. But management and staff were not hospitable enough. In hospitality industry that too luxury hotel I did not expect staff to be this callous. Service was not ontime and staff was quite reluctant to service the guest let alone smiling. they were least bothered to ask about the stay the service and the food. Hope this behavior improves.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Had an amazing stay. Got upgraded to a serviced apartment with all amenities.
Alleway
Wardrobe
Living cum dining space
Dining space
Stayed 1 night in Jun 2024

10/10 Excellent

Ritu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
It started with an upgrade to a one bedroom suite that was so huge that we never felt we are in a hotel. With some amazing restaurants and Spa we had a great time. Gym is so good you crave to go for exercise.
Stayed 2 nights in May 2024

10/10 Excellent

Llewellyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

SURYADIPTA, GREENSBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the ITC Royal Bengal from April 14 - 25, 2024. It was a very positive experience. Everyone at the hotel went out of their way to make me feel welcome. I stayed at the Tower room on the 57th floor. The room is spacious and very well maintained with all the facilities to make the stay as comfortable as possible. I used the dining services for breakfast and dinner at the Grand Market Pavilion, as well as the Darjeeling Lounge. There are a huge number of menu options available and both the quality and taste of food are great. The dining room staff are very attentive and friendly. From the moment of being greeted into dining until the end of the meal, every staff member went out of their way to make sure that I was eating well. While I can mention Neha, Islam, Tanmoy, and Tania among others (since I can remember their names), everyone was truly very caring to my needs. The gym is very well-equipped for different types of workouts like weights, cardio, or yoga and it was nice to interact with Soumen over there. Please keep up the good work. I look forward to returning in the future.
Stayed 11 nights in Apr 2024

6/10 Okay

SHASHI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel on the outskirts
Comfortable hotel, everything was perfect except the food. The food was modtly very hot and spicy. No shops or restaurant in the vicinitx
Stayed 2 nights in Apr 2024

10/10 Excellent

venkataakarsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024