THE HILLSIDE HOTEL

2.5 star property
Hotel in Knoxville with free parking

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December 2024
January 2025

Photo gallery for THE HILLSIDE HOTEL

Exterior
Free WiFi, bed sheets
Lobby
Exterior
Hair dryer, towels

Reviews

5.2 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Room options

Single Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Double Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
19105 Keep Tryst Rd, Knoxville, MD, 21758

What's nearby

  • Maryland Heights - 3 min drive - 3.1 km
  • Appalachian Trail Conservancy Headquarters - 6 min drive - 5.7 km
  • Harpers Ferry National Historical Park - 7 min drive - 5.9 km
  • John Brown's Fort - 7 min drive - 5.9 km
  • John Brown Wax Museum - 7 min drive - 5.9 km

Getting around

  • Harpers Ferry Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 32 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Harpers Ferry Brewing - ‬15 min walk
  • ‪Wing N Pizza Shack - ‬7 min drive
  • ‪Roy Rogers - ‬7 min drive
  • ‪The Rabbit Hole - ‬7 min drive

About this property

THE HILLSIDE HOTEL

Hotel near Harpers Ferry National Historical Park
THE HILLSIDE HOTEL provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at THE HILLSIDE HOTEL boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Renovations and closures

This property is closed from October 11 2023 to December 31 2023 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

THE HILLSIDE HOTEL Hotel
THE HILLSIDE HOTEL Knoxville
THE HILLSIDE HOTEL Hotel Knoxville

Frequently asked questions

Is THE HILLSIDE HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE HILLSIDE HOTEL?

Self parking is free at this property.

What time is check-in at THE HILLSIDE HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at THE HILLSIDE HOTEL?

Check-out is at 11:00 AM.

Where is THE HILLSIDE HOTEL located?

Situated in Knoxville, this hotel is within a 15-minute walk of Chesapeake and Ohio Canal, Potomac River, and Chesapeake and Ohio Canal National Historic Park. South Mountain State Park and Shenandoah River are also within 2 mi (3 km).

THE HILLSIDE HOTEL Reviews

Reviews

5.2
Rating 10 - Excellent. 6 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 5 out of 34 reviews" "
Rating 2 - Terrible. 13 out of 34 reviews" "

5.2/10

Cleanliness

7.0/10

Staff & service

4.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

CeeCee

Travelled with family
Disliked: Property conditions & facilities
Did not have room ready, no toels in room.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jeff

Stayed 2 nights in Oct 2023

2/10 Terrible

Ryan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Services not rendered.
Stayed 1 night in Oct 2023

2/10 Terrible

Caroline, Palmetto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was terrible, like something out of a nightmare. Bathroom dirty and stunk like vomit. The entire space was filthy. The bed had been slept in with black specs all over the sheets and some sort of black skid marks on them. Curtains wadded up and covered in mold. Gross, greasy carpet. I could go on with more but what’s the point. We could not get out of there fast enough. I’m very, very perplexed as to why Expedia would have any association to this awful place.
Stayed 1 night in Sep 2023

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place specifically because of its connection to The Blair Witch Project. If you're an obsessed fan like me, let me tell you: it wasn't worth it. The problems started the moment I got the key. "Electric cards aren't working," I was told, as the manager handed me a standard house key, which itself was faulty: "When you put it in the lock, you have to pull it back out a little bit." An unreliable, slow means of entering the "safety" of my room? Great! It took no less than two minutes to break into the room I paid for. Closing the door behind myself, I noticed the interior door frame had been shattered, with only a few screw holes left to hint at what might have happened. Presumably some sort of lock/deadbolt had been ripped out of the door and frame. Did someone kick this door in, at some point in the past? That wasn't the only sign of damage. Someone or something had shattered part of the bathroom door, which had likely also featured a coat hook at some point in the past, going by the four empty holes at about eye level. In the corner, a disgustingly dirty chair showed obvious fraying, and the desk beside it was barely standing. I have no plausible explanation for why someone had ripped the front of a drawer off the pathetic frame. Maybe a literal bear had torn the room apart. Maybe the creature from the end of Blair Witch 3 had stormed through the place while researching for the role. I'm out of characters. Don't stay here...
Stayed 1 night in Aug 2023

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities, room comfort
I've stayed here a few times over the past 4 years when visiting Harper's Ferry but things have definitely gone downhill. The room smelled and the "lobby" check in area looked deserted and filthy. They used to have a simple continental breakfast for you before you checked out and that is gone. I slept on-top of the bed with my own comforter and pillow(which stunk after one night). I used my own towel because the ones they had were tattered and needed thrown out. I will never return and I honestly think it's time to just tear this dump down unfortunately.
Stayed 1 night in Sep 2023

4/10 Poor

Alan

Disliked: Amenities, property conditions & facilities
No staff to check you in nor does the phone number they provided work
Stayed 2 nights in Sep 2023

2/10 Terrible

Ruth-Anne

Disliked: Amenities
Room smelled, towels were dirty. Bed was uncomfortable
Stayed 1 night in Aug 2023

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the first time I stayed there, I wasn't pleased with the space but I wasn't too upset. I had already booked my return trip so I overlooked the fact that it wasn't really a hotel and that it was not comfortable and that it seemed like nothing had been washed. I came back for my second stay and there was no one to be found. No one to give me a key or let me in. Just some shady people who didn't work from the hotel out in front of their doors. Someone nearby told me about a drug bust that recently happened there and after waiting for nearly an hour, (3 to 4pm) no one arrived to let me in the hotel, so I left and booked a different hotel. I cancelled my stay but never received a refund after expedia fought with the owners about it. DO NOT BOOK at this hotel. It is a complete scam.
Stayed 1 night in Aug 2023

6/10 Okay

Charles

Disliked: Staff & service, amenities
Very convenient for river and trail tubing
Stayed 1 night in Aug 2023

8/10 Good

barbara, Bloomfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant was super helpful and made sure we were good for the whole weekend

10/10 Excellent

Jera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Brenda C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property w/ rustic character, well maintained. Highway access. Easy to come and go. Owner was very helpful and takes pride in his motel. Comfortable room. Note: internet may not be secure.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was nice and qiuet with great view of the mountains
Stayed 5 nights in Aug 2023

10/10 Excellent

TINA WECKLER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a place to relax after a day in the river, here it is. Sure it's not the Ritz but it's 5 minutes to the river and across the street from a fabulous restaurant, a gas station and a liquor store. The owner is friendly and helpful. It was clean and safe enough (especially for the price) 10/10 would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owner that was very accommodating
Stayed 1 night in Jul 2023

6/10 Okay

George

Stayed 1 night in Jul 2023

2/10 Terrible

Allen

Travelled with family, Travelled with family and small children
Absolutely horrible
Stayed 1 night in Jul 2023

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
You get what you pay for! Bed was no better than sleeping on the floor. No Breakfast that I saw. Management was laissez- faire. Would not stay again. Whole motel was run down.
Stayed 1 night in Jul 2023

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This place is absolutely disgusting. Don’t waste your time or your money. I left instantly once I got to my room. The only positive thing I have to say was Expedia’s customer service was outstanding on getting me a refund from this property.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is nothing like the pictures. It is extremely run down and dirty. Cigarette burns in the sheets and comforters, a hole in our bathroom door with duct tape on it, smoke detector broken from the wall. The room reeked of smoke. I felt unsafe with the clientele that was currently hanging out at the hotel. Thankfully I was refunded my money as I could not stay in this hotel.
Stayed 2 nights in Jun 2023

2/10 Terrible

Heather

Disliked: Cleanliness
Stayed 1 night in Jun 2023

6/10 Okay

Zoe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff is very nice and helpful but the room's cleanliness condition really needs to be improved. The room smells terrible - it really hit me when I first went into the room... and there was a dead fly and a dead roach in the fridge. But location is great and we stayed here so that we could go to the state park on the next day easily.
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Hillside Hotel for the first time since 2016 when it was named The Knights Inn. I arrived promptly at 3PM for check in and the office door was locked with a phone number posted to call which I did. A gentleman answered and said he would be right there. I was checked in within a few minutes and went to my room. Rooms are small compared to typical motels/hotels as the buildings are remodeled from an older hotel. The Knights Inn was associated with the Wyndham Group so the room I was in had the typical peach and maroon colored walls such as would be found at a Howard Johnson's. I don't know if the renaming of the facility to Hillside Hotel disassociated it from Wyndham or not. Room was clean and comfortable with the typical Wifi, cable tv, mini fridge and microwave. There was some wear and tear such as scuff marks on the entry door, and the bathroom door had joint compound on it to repair a hole. The A/C unit also seemed to have trouble cooling the room down....either undersized for the room or in need of maintenance. All in all, decent value for the price and I will return again in the future
Stayed 2 nights in Jun 2023

2/10 Terrible

Julia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely dirty, poor maintained, and not cheap!
Stayed 1 night in Jun 2023