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"Fabulous luxury. We were welcomed with a fruit drink snd dried fruits while seated in cushy armchairs for registration in a spacious grand reception area/lobby with high ceilings and chandeliers. No standing in line at all. Our ninth floor deluxe room had a most comfortable bed and fluffy huge pillows. Marble surrounded most of the bathroom accented with tile and natural light filtered through a glass window with shades. Breakfast offerings were extensive and delicious ranging from croissants to pho soup. Yes, a chocolate fountain flowed in the corner. The rooftop restaurant, infinity pool and Ignite bar had tremdous views of the city. Reception staff, Ann and Linh provided excellent assistance in shipping a package overseas in a timely fashion. All the staff members from housekeeping and concierge to bell staff, wait persons and food service staff were gracious, attentive and helpful. Indeed, we must return."

"NICE HOTEL WITH FRIENDLY STAFF. VERY CONVINIENT."

"Great central hotel in Hanoi... Staff go above & beyond to make an amazing impression."

"The staff is always great..third time staying at location. The location of property is right where you would want to be close to everything"

"Good"

"Love the breakfast buffet"

"Very good location, great staff"

"Great boutique property in the heart of the city. Easy access to everything with many dining options and a super cool rooftop bar. Breakfast was fantastic with lots of local options and western if that's your thing. Comfortable beds, pleasant staff, and clean. Would stay again!"

"We loved our stay at the Lotus Boutique Hotel. Our room was really nice and has a small balcony. The breakfast is very good (served in the building next to the hotel) and the staff is amazing. They are always helpfull and smiling!"