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Custom House Inn

2.0 star property
Motel in Key West, steps from Duval Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Custom House Inn

Terrace/patio
Birds of a Feather
Property entrance
Sunshine State | Living area
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Chicken Run

Chicken Run

Chicken Run

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Birds of a Feather

Birds of a Feather | Living area

Birds of a Feather

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Citrus Queen

Citrus Queen | Private kitchenette

Citrus Queen

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunshine State

Sunshine State

Sunshine State

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Suite, 1 Bedroom, Non Smoking
La Concha Key West
Pool
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (1121)
The price is CA $367
CA $455 total
includes taxes & fees
Nov 24 - Nov 25
La Concha Key West
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About the area

Map
124 Duval St, Key West, FL, 33040

What's nearby

  • Duval Street - 1 min walk - 0.1 km
  • Mallory Square - 4 min walk - 0.4 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • Southernmost Point - 4 min drive - 1.8 km
  • Fort Zachary Taylor Historic State Park - 4 min drive - 2.0 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬3 min walk
  • ‪Irish Kevin's - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Stinkin Crawfish Key West - ‬1 min walk
  • ‪Captain Tony's Saloon - ‬1 min walk

About this property

Custom House Inn

Motel near Duval Street
Close to Mallory Square and Ernest Hemingway Home and Museum, Custom House Inn provides amenities like a terrace. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Outdoor furniture, tour/ticket assistance, and concierge services
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Concierge services
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Kitchenette
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Custom House Inn Motel
Custom House Inn Key West
Custom House by Brightwild
Custom House Inn Motel Key West

Frequently asked questions

Is Custom House Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Custom House Inn?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Custom House Inn on Dec 17, 2024 start from CA $290.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Custom House Inn?

This property doesn't offer parking.

What time is check-in at Custom House Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Custom House Inn?

Check-out is at 10:00 AM.

Where is Custom House Inn located?

Located in Key West Historic District, this motel is steps from Mallory Dock and Duval Street. Mallory Square and Florida Keys Beaches are also within 5 minutes.

Custom House Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Megan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Able to check in early which was a plus! The room smelled, like musty/moldy. The room is updated and decorated nice. Location is second to none! Would stay here again in a different room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little loud, because we stayed at the Sunshine State room, which shared a wall with the bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custom House
The room was very clean and the location was great!!! Totally recommend!
Stayed 1 night in Mar 2024

4/10 Poor

Chelsea

Disliked: Property conditions & facilities
Broken locks - cleaning staff waiting outside door before 10 am- very small & only soap for one individual for one night!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Custom House
Should be better disclosed that there is no parking at the property...overnight parking is $50 or more. Had difficulty opening the door with the code; took about 10 tries to get it to open. Right in the middle of Duval Street, so if you want the party scene, stay here
Stayed 1 night in Jan 2024

10/10 Excellent

Maria, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citrus Queen room was perfect! The location couldn't be anymore convenient! =) And the GEMs (Guest Experience Mgrs) were absolutely amazing!! They kept me informed before, during, and after my stay! They responded to my questions quickly regardless of the time of day. They provided valuable information that made my trip to Key West amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

jeff

Liked: Cleanliness, room comfort
excellent location, very nice room, small but cozy. could have done without the construction at 8 am. but I understand as they are still building on. We will definitely go back.
Stayed 2 nights in Aug 2023