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Quisisana Palace

3.5 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Quisisana Palace

Exterior
Point of interest
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Sauna, spa tub, steam room, body treatments, aromatherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Day bed
Blackout drapes/curtains
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Safari suite

Premium bedding, minibar, in-room safe, desk

Safari suite

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Day bed
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 807 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Day bed
Blackout drapes/curtains
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Day bed
Blackout drapes/curtains
  • 614 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 797 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior
Grandhotel Pupp
Pool
Hot tub
Spa
Pet-friendly
9.2 out of 10, Wonderful, (863)
The price is CA $170
CA $196 total
includes taxes & fees
Nov 24 - Nov 25
Grandhotel Pupp
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About the area

Map
Mariánskolázenská 298-3, Karlovy Vary, 360 01

What's nearby

  • Karlovy Vary Municiple Theater - 3 min walk - 0.3 km
  • Mill Colonnade - 10 min walk - 0.9 km
  • Diana Lookout Tower - 16 min walk - 1.3 km
  • St. Peter and Paul Orthodox Church - 16 min walk - 1.4 km
  • Elizabeth's Spa - 6 min drive - 4.1 km

Getting around

  • Karlovy Vary Station - 6 min drive
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 10 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬4 min walk
  • ‪Atlantic - ‬6 min walk
  • ‪Grandhotel Pupp - ‬2 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Quisisana Palace

Boutique family-friendly hotel by the river
Consider a stay at Quisisana Palace and take advantage of an airport shuttle, a free daily manager's reception, and a terrace. Hit the slopes at this hotel featuring ski lessons. Treat yourself to a hot stone massage, a body wrap, or reflexology at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and a porter/bellhop
Room features
All guestrooms at Quisisana Palace boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and day beds
  • Bathrooms with hydromassage showers and designer toiletries
  • LCD TVs with cable channels and DVD players
  • Childcare services, video-game consoles, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free offsite parking within 1 mile; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Ski lessons
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1888
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 180 per vehicle (one way)
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70 per night
  • Facilities fee: EUR 80 and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Quisisana Palace
Hotel Quisisana Palace Karlovy Vary
Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel
Hotel Quisisana Palace
Quisisana Palace Karlovy Vary
Quisisana Palace Hotel Karlovy Vary

Frequently asked questions

Is Quisisana Palace pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Quisisana Palace?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quisisana Palace?

Check-in begins at 3:00 PM.

What time is check-out at Quisisana Palace?

Check-out is at 11:00 AM.

Does Quisisana Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per vehicle applies.

Where is Quisisana Palace located?

Located near the slopes, this Karlovy Vary hotel is in the city center and within a 10-minute walk of Slavkovsky Forest Nature Reserve, Market Colonnade, and Vridelni kolonada. Karlovy Vary Museum and Karlovy Vary Municiple Theater are also within 5 minutes. Karlovy Vary dolni n. Station is 29 minutes by foot.

Quisisana Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Gints

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2019

8/10 Good

baruch

Liked: Staff & service, property conditions & facilities
The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
Stayed 1 night in May 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Quisanna Palace
Excellent
Stayed 2 nights in Oct 2018

10/10 Excellent

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Karlovy Vary
Stayed 1 night in Sep 2018

10/10 Excellent

Alexander

A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis comfort during the Summer Heat
The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
Stayed 1 night in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class at a great value
This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great location!
Stayed 1 night in Sep 2017

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day off from our over-busy world.
A most relaxing stay.
Stayed 1 night in Jul 2017

6/10 Okay

Dr Bella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad experience
Uncomfortable room, noisy Aircondition , Very hot, wardrobe not available (see photo) Our room was not set up and served as a five star hotel Staff unfriendly and unhelpful We are Very disappointed
Stayed 5 nights in Jun 2017

10/10 Excellent

expedia, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional place to stay
wonderful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personal hotel.
The best hotel I've ever stayed. Quite beautiful and historic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel centrally located
Hotel is centrally located. Lovely spacious rooms well appointed. Very Clean. Staff were very attentive and polite but did not speak much English. You need to advise them if you arriving after 5 pm as we arrived after 6.00 pm after a day of driving and staff told us they didn't think we were coming and had been waiting for us after working all day. Not many staff at the desk. Restaurant serves an extensive breakfast including cooked options and dinner was excellent and well priced.

10/10 Excellent

andy, atlanta ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully restored hotel in the heart of a won
A beautifully restored hotel in the heart of a wonderful 19th century cityThe hotel is located right in the heart of Carlsbad CZ which is a beautiful city. The restaurant is excellent with good food and the service was impeccable would recommend it highly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picture perfect
I would highly recommend this hotel for its location and very helpful and friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel, would recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with extremely helpful staff.
Lovely hotel with extremely helpful staff. The room was quite spacious for two and the bathroom clean with a brilliant bathtub. The private spa (sauna, steam room, large jacuzzi) is a good idea but having a non-private option would be good too. Restaurant/Cafe is nice for people watching at just above street level. Internet connection is free and of decent quality.

10/10 Excellent

HAZEM, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & lovely stay
This hotel is luxurious. Rooms are spacious and newly renovated with beautiful decorations. Great location. Extremely friendly and courteous team from checking in till checking out. Breakfast is great. I would not stay in any other hotel while in Karlovy Vary. Hope to visit back soon.

10/10 Excellent

MC, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-World Elegance
This hotel is clean and elegant. The decor is opulent and the rooms extremely comfortable. One of the best beds I've ever slept in. The breakfast was top-notch. You could just order one item after another, and boy was everything good! Probably the best hotel we stayed in during our two-week trip around Europe. Would definitely stay there again!

10/10 Excellent

Tom, Mainz, Rheinland-Pfalz, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Karlovy Vary
From arrival, the hotel staff was attentive to my fiancee and myself. We were even greeted with a free welcome cocktail while the front desk checked us in. The room (301) was clean, spacious, and (aside from an iron) had every amenity you could need for an overnight trip. The spa staff were both competent and professional, and made you feel at ease upon entry. The restaurant serves a variety of breakfast items (omelettes were great), and dinner was great as well (appetizer portions are a bit small, but I think complemented the main courses very well). The location is perfect for late-night strolls or a walk across the river to the casino. Check-out was fast and simple. They even cleaned our car windows overnight; a small, personal touch that shows their attention to detail. Highly recommend this property, and will definitely stay there again if ever in Karlovy Vary/Karlsbad!

10/10 Excellent

Chan, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommendated
Excellent services with lovely staffs, convenient place as well

8/10 Good

Freq Travellers, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in the heart of the Old Town
The Hotel is beautiful in a great location. The room was spacious and clean. The bed was comfortable. The WIFI worked well. The breakfasts were the best we have ever had, exceptionally good. The small negatives - there are no tea/coffee facilities in the room - the hotel charges for water, which when you are paying a premium you expect to get for free - the hotel has a spa/sauna/steam room, but you have to book it and pay €120 for the pleasure. I would expect this to be free in an expensive hotel - the hotel was not full when we're staying and yet they gave us a room at the back of the hotel with a very limited view, it would have been a gesture of good will to give us a room with a nice view - the hotel arranged for us to take a short trip to a nearby town, Loket, which was lovely, but they charged €100 to drive us there and back (20min one way drive) which was grossly overcharging All these little things tarnished what was overall a great experience.

10/10 Excellent

Renee, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Boutique Hotel
Lovely small and quiet hotel with exceptional staff and wonderful rooms with all the modern conveniences. The full breakfast exceeded our expectations of 'breakfast included' - it was a perfect start to a day. We visited the spa and enjoyed 1 treatment, although the spa is small it was perfect way to start our vacation and ease the jet lag. Perfect location, very quiet and far enough away from the main tourist draws, but an easy walk. Highly recommend for those that enjoy and appreciate luxury.

8/10 Good

Antonio, Tijuana, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice place!
The place is a wonderful stay though understand the amenities are 80 Euro for 2 hours which is a real bummer paying the amount they ask for. The amenities are ONLY for private reservations. The breakfast menu is absolutely wonderful. The rooms are nice where the toilet is separated from the shower and main bathroom. Save yourself the cash and use the Elisabeth spa for 120 koruna per two hours.