Jensen Beach Vacation Packages

The property was very clean, usually the first thing we notice is how black our 3 year olds feet are, no complaints at all the floors were super clean as was the rest of the suite. There was a lot of noise outside late into the night which kept our 3 year old up as they were throwing a football around that continually hit the window or door plus the arguing and fighting amongst the drunk adults sitting on their tailgates outside. The vacation was very comfortable and any issues we may have had was dealt with on the spot by Angela. We will be back as we came on a recommendation, and they can't control people at the end of the day.

Very nice place unique and homelike You get free wine with your stay by thumbs up

We had two rooms. The carpet beneath the air conditioning units was damp and gave off a musty smell. They ultimately moved us to other rooms. The tv in one of the two rooms didn’t work because the remote needed to be paired with the tv and the staff couldn’t do it. The phone in that same room didn’t work. The threshold beneath the door to that same room was also missing. The staff informed us that they had 14 rooms out of service for various issues and accommodating so finding us better accommodations there wasn’t an option. Staff apparently was doing what they could to help but clearly the place was lacking resources to make repairs. Hotel would not provide us with a refund and Expedia said they couldn’t help.

The rooms are very clean and huge. Lightning is very dim and needs more lights in the room