6/10 Okay
Kyle W., Santa Cruz, CA
Dec 10, 2023
Liked: Cleanliness
Get away from it all (including the web)
Good place to get away from it all, great kitchen, spacious.
Expect spotty phone service.
But if you need internet access (they advertise wifi), you're out of luck (& BYO DVDs: unless you're ok with "doomed warrior" or bargain bin flix).
Bad things:
(1) No power in door lock. When we arrived we couldn't get in. That's something the high cleaning fee should cover. Called and they walked us through manual entry, but it delayed our entry (imagine you've been driving for a while with no services and you're really counting on using the restroom when you arrive). A bad first impression.
(2) The shower was lukewarm. That hefty cleaning fee again? The "guest" shower which we tried the second night worked fine. I discovered the main shower's knob had been cranked to some weird angle. Maybe check for that in the future?
(3) Internet never worked while we were there. The wifi was on, but the service provider had no service. I think the claim of "free Wifi" should be removed. Or they should replace their cheaper service with Starlink (everyone we met told us that was the only reliable service out there).
Good things:
(1) Management was responsive (and helped fix the door lock issue).
(2) They had a power outage (the whole area) - not a good thing, but the house had several large lanterns which we used from sundown until power came on next morning.
(3) Spacious. Pretty good beds. Well-appointed kitchen.
Kyle W.
Stayed 2 nights in Nov 2023