Host was helpful in answering our questions about check-in. However, because of a major, unexpected snowstorm, we had to change our plans at the last minute and go south to avoid the weather, so didn't get to stay at this property. The host was not only understanding but encouraged us to stay safe, so promptly refunded the cost, which made us feel positive about this host and property! Note: To submit this review, the form requires us to use a rating scale to rate the property on qualities we don't have knowledge of because we never made it there, but we are giving the host the benefit of the doubt because he was very accommodating.