"I recently stayed at this accommodation, which I booked through Hotels.com. Unfortunately, my experience was far from satisfactory due to misleading information, poor communication, and questionable hospitality.
The listing on Hotels.com advertised a "triple room" with an image showing a single bed alongside a double bed. Assuming it was suitable for three people—my husband, my brother, and myself—I proceeded with the booking. However, the confirmation email indicated the booking was for two...