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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Suburban Jacksonville hotel in Southside with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds
Signature Suite, 1 Queen Bed with Sofa bed
Reception
Exterior
Interior

Reviews

4.6 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 225 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

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5.4 out of 10, (1007)
The price is CA $90
CA $102 total
includes taxes & fees
Dec 21 - Dec 22
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About the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 2.2 km
  • St. Johns Town Center - 7 min drive - 7.8 km
  • HCA Florida Memorial Hospital - 7 min drive - 6.4 km
  • EverBank Stadium - 12 min drive - 13.9 km
  • Jacksonville Naval Air Station - 19 min drive - 21.9 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Dave & Buster's - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside
Located close to HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free continental breakfast, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, express check-in, and luggage storage
  • A computer station, a vending machine, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 75 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Frequently asked questions

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint on Nov 27, 2024 start from CA $71.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Self parking and extended parking are free at this property.

What time is check-in at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint located?

Located in Southside, this hotel is 1.5 mi (2.4 km) from Saint Vincent's Medical Center Southside and within 6 mi (10 km) of HCA Florida Memorial Hospital and St. Johns Town Center. The Avenues and University of North Florida are also within 6 mi (10 km).

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.6
Rating 10 - Excellent. 118 out of 1003 reviews" "
Rating 8 - Good. 133 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 170 out of 1003 reviews" "
Rating 2 - Terrible. 457 out of 1003 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neslie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

2/10 Terrible

Luis

Travelled with family, Business traveller
Disliked: Property conditions & facilities
We had to leave the room due to the terrible conditions and look for a new hotel.
Stayed 1 night in Nov 2024

4/10 Poor

clarence

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee's are alwsome,the room's was clean for the price we paid i want complain
Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was clean and the staff was nice. But the meth monsters in the parking lot was something to behold. So if you're looking for meth monster sightings this is the place. But besides that, this was a great hotel I would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Christin

Travelled with family
Disliked: Amenities, property conditions & facilities
Convenient to reasturant. Easy check in. But the room smelled musty and music was noisy through the walls. Light in restroom worked only when all other lughts were on. So you had to turn all lights on to go to restroom
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
I felt like I stepped into the 70s. The moment I entered the room I felt itchy, I stayed all of 5 mins and left. Worst experience ever! Dirty, smelly, and disgusting!!
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, helpful and friendly. The facility was but the room condition was, ok. The bad part is the mold. My bathroom ceiling was covered in mold and the AC has a mold issue as well. I woke up in the morning and was congested and felt terrible. Luckily it all cleared up over the next day. More attention needs to be made to mold issues.
Stayed 1 night in Oct 2024

2/10 Terrible

Crystal

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was nothing spectacular but was very clean. Upon arrival, the front desk was very pleasant. There were multiple individuals hanging around the door, but that was the smoking area. We booked a non smoking room so my husband went out and smoke at the designated spot and was drawing artwork for a concert when he was rudely pointed out and questioned about who/what he was doing there. Mind you at this point we have been in and out multiple times. The manager was very disrespectful and rude when he came to get his wallet and since I had the room under my name, I went up there with him. Why have a smoking area when you can't smoke at it? The manager could have approached this in a different manner. There were all kinds of people hanging around out that door where smoking was designated. He was the only one treated in this manner and I watched the manager belittle the employee who was coming on shift during this time frame. Just avoid this hotel if possible. There are cheaper hotels that are more pleasant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady when i checked in for my family, knowing she coukd had not capred and sold the room to someone else. We do appreciate how quiet the hallways was too. We do like the room alot and especially the bathroom bc it had a tub option, instead of tapking a shower.
Stayed 1 night in Oct 2024

8/10 Good

James

Business traveller
Liked: Staff & service, property conditions & facilities
Raul was exceptional in taking care of us.
Stayed 3 nights in Oct 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had mold, ants, and a lot of unsafe guess
Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was dingy with a strong of marijuana and mildew. Sheets in one room were bloody and noticed until the next morning. Had to buy Febreze to get the string odor out of the room. Will never stay here again or recommend this property.
Stayed 2 nights in Sep 2024

2/10 Terrible

winston

The Issue with this place is cleanliness!! If I absolutely did not have another choice for the night I stayed I would not have remained there. Toilet still had urine on it from previous guest. Hair on and around the sink. Hair- and I mean a lot of hair on the wall of the shower. Smell in the room was bad! Would under no circumstance stay here again. Lesson learned!
Stayed 1 night in Sep 2024

2/10 Terrible

Abbigail

Disliked: Cleanliness, staff & service, property conditions & facilities
GARBAGE. PURE GARBAGE. The rooms were disgusting, the staff were rude and difficult, there were zero “amenities” and I felt very unsafe. Couldn’t even get coffee in the morning. Then all three items (1 soda, 1 candy, 1 chips) I got out of the vending machine were expired. I informed the front desk guy of this and he rolled his eyes and said he “would’ve refunded” me but because I (very unfortunately) took a bite of the candy he couldn’t do anything. It also took me over a week to get my deposit back.
Stayed 2 nights in Sep 2024

2/10 Terrible

Darrell

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible rooms nothing remotely like website pictures staff was also rude and unhelpfy
Stayed 1 night in Sep 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin about this property, I’m still waiting for my refund because the emotional rollercoaster I went through. The pictures are DECEIVING !!! Don’t let it fool you ! I booked this for a soccer tournament we had, the bed sheets were dirty and had blood stains on them, the room smell moldy I woke up super sick I couldn’t sleep, it was like walking inside a crack house, they were people smoking in the room next door and they were making a lot of noise. I was up at 3 am I was scared to cover myself with the blankets, unsanitary, I do not recommend and to get the refund has been an extremely lengthy process, they take your money right away and don’t give it back when things like this happen. I’ve never had this happen with any of my bookings until this weekend so will be calling Expedia tomorrow to check in on the refund because I believe nobody should be staying in a hotel with those conditions.
Stayed 2 nights in Sep 2024

4/10 Poor

Shanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived I was told I cannot check-in early without being charged an extra fee. I have to wait until exactly 3pm to get a room. Then they take an additional $50 deposit and hold it for 5-10 business days. So it's not as cheap as you think and you only get a low budget motel room that's old and dated. They took a slow time with the check-in process after making me wait until 3. They gave me a room that was not clean or ready. I had to return to front desk and get a new room then she gave me keys to a new room that didn't work so back to the front desk again. Just not even worth the money really. The breakfast compliments were not out at the time they said breakfast would start and there wasn't much to offer. Big disappointment. Stay elsewhere.
Stayed 1 night in Sep 2024

8/10 Good

Ima

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
check for deposits!!
This property charges a deposit of $50 just be prepared. I didn't know and I didn't have the deposit or a way to get it. The front desk worker was very unhelpful he just kept saying I had to come back at 930 and speak to manager, but that without the deposit he couldn't give me the room, and room non refundable!! I came back and talked to the manager. she is adjusting my reservation for tonight and is only chargingba $10 deposit. Thank god I won't loose my money.
Stayed 1 night in May 2024

8/10 Good

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had me and my son sleep in our car from 130am to 10am cause he didn’t feel like looking up the early check in fee
Stayed 1 night in Aug 2024

8/10 Good

cherry

Business traveller
Liked: Cleanliness, staff & service
You get what you pay for. It was very inexpensive. The few things that were a problem when I arrived, was quickly taken care of, thankfully.
Stayed 3 nights in Aug 2024