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Hilton Garden Inn Jackson Downtown

3.0 star property
Jackson hotel in Downtown Jackson with a 24-hour fitness center and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Lobby
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Meeting facility
32-inch LCD TV with premium channels, TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pool
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

1 King Accessible Room with Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

King bed evolution room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Sofa bed - double
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Two queens evolution room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium channels, TV

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Sofa bed - double
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Microwave
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King bed bedroom suite

32-inch LCD TV with premium channels, TV

King bed bedroom suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 1 King Bed, Accessible, City View | City view

Hilton Jackson

Pool
Pet-friendly
Parking included
Free WiFi
7.6 out of 10, Good, (1002)
The price is CA $145
CA $162 total
includes taxes & fees
Jan 7 - Jan 8, 2025
Hilton Jackson
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About the area

Map
235 W Capitol St, Jackson, MS, 39201

What's nearby

  • Jackson Convention Complex - 5 min walk
  • Jackson State University - 15 min walk
  • Mississippi State Capitol - 16 min walk
  • Mississippi State Fairgrounds - 3 min drive
  • Mississippi Coliseum - 3 min drive

Getting around

  • Jackson Station - 1 min walk
  • Evers Intl. Airport (JAN) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk
  • ‪Johnny T's Bistro & Blues - ‬9 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel located in Downtown Jackson
Take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services at Hilton Garden Inn Jackson Downtown. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self-serve breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and a front-desk safe
  • A banquet hall, a computer station, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 186 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Does Hilton Garden Inn Jackson Downtown have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of Dec 25, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on Jan 1, 2025 start from CA $145.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jackson Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jackson Downtown?

Valet parking is available for USD 22.00 per day.

What time is check-in at Hilton Garden Inn Jackson Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Jackson Downtown?

Check-out is at 11 AM.

Where is Hilton Garden Inn Jackson Downtown located?

Located in Downtown Jackson, this hotel is steps from Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. Jackson Convention Complex and Hill-Holly Building are also within 10 minutes. Jackson Station is only a 1-minute walk.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 373 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 108 out of 1001 reviews" "
Rating 2 - Terrible. 139 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful!! However, there is nothing around this area.
Stayed 1 night in Dec 2024

4/10 Poor

Alicia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.
Stayed 1 night in Dec 2024

4/10 Poor

Charles

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.
Stayed 2 nights in Dec 2024

6/10 Okay

Marxie

Stayed 1 night in Nov 2024

8/10 Good

Cory

Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom was unclean at check-in time. I called down to the front desk 3 times about it and third time I was told there was nothing that could be done until housekeeping comes in the next morning. I was traveling with a newborn, and I was told that they were unable to bring me towels to the room and that I had to go to the lobby to get them. I was able to Clorox down my bathroom until I saw bloody tissue in the shower. At checkout, the hotel manager tried to help however, I feel there is much more that needs to be done to correct the situation. Historically, this is a very nice hotel which I have been staying in often upon visiting my alma mater- Jackson State and my family over the years. I hope to see this hotel turn its service around to be a little more professional and accommodating to it guests.
Stayed 2 nights in Dec 2024

6/10 Okay

Rikki

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The pool needed a good cleaning and probably should have pest control sent out to spray for bugs. The hot tub was broken even after I had called a day before to check and make sure it was working bc this was one of the main reasons we chose this hotel. Room was decent and blackout curtains were nice and we slept well, but cleaning crew needs to be more thorough bc we found used food container under the edge of the bed. Yuck!!
Stayed 1 night in Dec 2024

4/10 Poor

Keirsten

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was not great , i didn’t get the room i was originally supposed to get because the door was broken so i was switched to another room that was super small, the closest door was broken, the shower had mold on the inside and the only thing they did was give complimentary breakfast which was very limited i will never stay here again
Stayed 2 nights in Dec 2024

6/10 Okay

Russell

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All around great spot.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It's a beautiful hotel, staff and valet were friendly and getting checked in and out was easy.
Stayed 1 night in Nov 2024

6/10 Okay

Fred

Liked: Staff & service
Ice machine was broken Sink faucet in room was not placed correctly
Stayed 1 night in Nov 2024

6/10 Okay

Kyle

Liked: Staff & service, amenities, property conditions & facilities
Besides my original room not being clean at all. Maybe it was a honest mistake to assign me that room. Once given a clean room it was clean besides under the bed there was an empty soda bottle
Stayed 1 night in Nov 2024

6/10 Okay

Demetrius

Business traveller
My stay was average. The hotel needs to be update.
Stayed 1 night in Nov 2024

6/10 Okay

Santa

Liked: Cleanliness, property conditions & facilities
N
Stayed 1 night in Oct 2024

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
It's safe, quiet, and very convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Lyle

Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged
Stayed 1 night in Oct 2024

10/10 Excellent

robert jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner
Stayed 2 nights in Oct 2024

6/10 Okay

Tiaa

Disliked: Staff & service
Pressure wash old showers Ensure staff makes customer needs a priority
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Aug 2024

4/10 Poor

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very rude
Stayed 2 nights in Sep 2024